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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,107 reviews
  • Rated 3 out of 5 stars

    Crapple no Samsung Yes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same iPhone as the one model before and before that. Apple never actually makes a new phone they simply call it something different. Buy a Samsung and you will actually get an upgrade each year

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too large! Have no idea what this phone can do?!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too big for me and I don’t find any special changes tyst made it worth the cost. If I had a hand guide for every change they made and everything the phone can do, then maybe it would be fun and beneficial.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No curbside pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No curbside pickup because I had a trade in. Had to go to the mobile phone department. The couldn’t finish transferring the info from my old iPhone to the new iPhone before they closed so they asked me to leave it there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing great about this phone ... Just Ok. I didnt see ANY difference between a 8+ and this one . Even the bigger screen was not a great consolation - not sleeker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expect to spend more money to keep your phone on!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know the phone is great. However Apple nickel and diming us to death by not including chargers or even usable charging cables any more is absurd.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a bit too overwhelming for me. It was my first smart phone and I took it back and bought a different brand and model that was simpler and more suited to my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difference from my iPhone X just a Up-to-date version with 3 cameras.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple or Android?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is not as user friendly as Android in finding applications / settings. For the cost, Apple should include: charger adaptor, air pods, and a protective case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    expected better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery seems to run down faster than the 12pro I also purchased, this is the second one I have had in two weeks, thinking about returning it for a 12pro tomorrow

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good phone for someone ho doesn’t need a lot from

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your someone who is a busy traveler like me, this is not the phone to buy. I’ve have mine for about 2 weeks and going to get it back so I can switch back to android. If you don’t need to do s verbal things at once the phon is great. If you like to listen to music and such the phone is great but if you need to stream something the phone is weak at best and the volume drops out as well. This is just not a Verizon issue it also is in the competition as well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you like being years behind Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend and she loves it. I personally think apple is light years behind samsung and would never purchase for myself.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed my 11 was much better with service I have Verizon and this one don’t get good service the 11 always had service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don”t Buy Iphone 12 pro max! You”ll regret it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone 12 pro max, phone overheats when charging, some of the push buttons don”t work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like everyone lather ihondnubever purchased but watever it makes these girls think I got money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save ya money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst iPhone purchase I’ve made ever. And I’ve bought the 4s, 5s, 6 &6s, 6splus, 8 plus, XR, 11 , and the xs max. Never ever had these issues with any of the other apple products. But yet I buy the newest product out and it constantly deactivates itself and says that it can’t activate contact carrier if this continues to happen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Must get this for the everyday communicating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Camera sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from android to iphone and switched right back less than a month later. The zoom is blurry, even trying to crop photos after taking a normal picture. Portrait mode sucks and over blurs the background. I use my phone mostly for taking pictures. Skip this iphone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone had broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with warranty but overall was a good phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone is to expensive and having to add a contract is just as expensive. I wish they would just let us pay it in cash instead of having to pay it off in 24 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    To heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big. I’ll switch to landscape On a lot of apps. Didn’t come proper charger for see type charging cable. Didn’t come with headphones. And that’s the most expensive phone

    No, I would not recommend this to a friend