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Customer Ratings & Reviews

Your price for this item is $30.55per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1107 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the iPhone 12 Pro Max's excellent camera quality, large screen size, and impressive battery life as significant strengths. Many also appreciate its ease of use and stylish design. While some find the phone heavy and expensive, positive feedback on performance and 5G capabilities outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,107 reviews
  • Rated 2 out of 5 stars

    Not 100% happy just yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some volume and key board issues when texting on new phone. Random sounds as well. Giving it another week and may need to go in to fix or exchange.... not happy at present moment with trading in my 8plus.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wait 2021 iPhone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we need the bigger camera sensor and Exar battery life, MagSafe to expense, apple have Fingerprint identification technology like iPad air 3 why don't use in this phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever I ever brought from Apple good quality good value for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life and usability. Battery doesn’t last even close to my xS maxx

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phones awesome but the service was donkey balls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got lied to by the Verizon representative he said I’d be able to transfer it to another carrier with no trouble and didn’t bother mentioning Verizon’s nonsense 60 day device locking policy so now I have to SIM cards that don’t work Buy your iPhones directly from apple people

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charged for free phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Promotion for a free phone what a joke! My rewards wasn’t given and my free phone is. It free. FYI check your reciept and sales person schetchy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t got my phone I’ve been waiting for more than a week. It says delayed. And I keep checking and it just says delayed doesn’t change I don’t know when it’s going to get here and I need it now since my phone is broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very careful with my phone and keep it in my pocket away from keys and anything sharp and within two weeks the screen now has a scratch in it. The new screen is less durable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stay with what you're comfortable with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned for a samsung galaxy previously has a samsung, liked the contact, calendar, and calculator set up better in samsung than the iphone, got what I was used to using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already broke 3x's the updates keep crashing my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did not give 250. Verizon said that you guys did not participate in the rebate so how should I give you a good review

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I get failed calls several times a week, that didn't happen with my iPhone 8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keep your iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. I had the 11 pro max, same phone just too thick. I should have returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order a phone I. Didn’t get it service was unacceptable didn’t no what thay was doing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible IPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with the apps trying to sync doing it by myself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    ….

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and amazing phone they dont make them like this anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t have it still.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL HAVEN’T GOTTEN IT BRUH, WHERE IS MY PHONE???

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it the service is good the phone is bigger then what i had at Frist

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pro Maxx Pacific Blue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from android to iOS. Widgets are important to me. I like how I’m able to customize my home page, add shortcuts and folders. This phone has great battery life. I use it all day and by late evening I’m at 40%. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone Friend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, meets performance and application expectations

    I would recommend this to a friend