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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 835 reviews
  • Rated 5 out of 5 stars

    BEST SMARTPHONE BUT PRICY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST IPHONE TO DATE. THE 12 PRO MAX IS NOT AS BIG AS ONE MIGHT THINK AND IT DOES FIT IN THE POCKET AND IS EASY TO CARRY. BEST IPHONE TO DATE. IF NOT GOING TO DOWNLOAD MOVIES THEN 128GB SHOULD BE SUFFICIENT IF THAT IS A CHOICE. DEFINITELY EXPENSIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love iPhone 12 Pro Max!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got silver iPhone 12 Pro Max. This apple iPhone is great and the battery is long last. The sad part that it does not have charger included. But, I have been enjoying this new update it. My last phone was 7 plus. And, it is a big difference. I love it.!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S9+ to iPhone 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an S9+ to this iPhone and I’m glad I made the change. It’s not like technology got so much better; but the new iPhone is the obvious pinnacle of the phone world now. It’s a phone that I plan to have for at least 5 years and it seems like it’s doable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Iphone 12 Pro Mas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Love the camera with the cool features. About the same size as my old Iphone 8 but much bigger screen. Battery life is better than the Iphone 8 but is still just so so. Apple could really stand to improve the battery on the iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for any iphone lover

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for his birthday to replace his old one. He absolutely loves it and the camera quality is good. I upgraded his cloud storage and he's able to store lots of pictures and files.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    DON'T USE A PROMO PUSHER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the service has been better but I have hit some areas where the data is EXTREMELY slow even for having data priority & not using anywhere near the amount of data it would take it slow it down. Camera for pictures and videos is excellent! My suggestion would be to not order through one of the promo pushers set up in Sam's Club or places similar. And actually it was discounted more here through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful photos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her phone! She has had the worst luck in the past, but this one is an amazing picture taker and very good with her clumsy drops. It’s just what she wanted. Very functional and superb quality photos and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered this as soon as it was available. Took a few more days to get it but it was out of stock everywhere else. The phone is perfect and takes beautiful photos. I even got an extra $100 off buying it here instead of AT&T

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery charges really fast and the camera is good. Other than that, nothing new.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the phone for a week, but I really love it. It’s a nice size. I upgraded from the iPhone X & was a little worried about jumping up to such a large phone. After playing around with it for a week I’m very glad I upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I was told to expect. This was an upgrade from an iPhone 7+ 128GB phone to this 12 Pro Max 256 GB. First of all I needed the extra space and the new camera is amazing. Well worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wish there was 5G in my area

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my 11 Pro Max which was having multiple technical issues, I made sure to get apple care with this new phone so it’s covered for two years and hopefully it will last a couple more beyond that

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Toolkit of Devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing....phone, computer, still/video camera, internet interface, sound recorder, calculator, gps navigation, compass, measurment/level tool, ......too many devives to count !!! ....makes the price CHEAP !!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is all I hoped it would be, and more! The picture quality is amazing. And when I took a photo in night mode, I was literally blown away by the great quality. I would definitely recommend this phone to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple - iPhone 12 Pro Max 5G 256GB - Graphite (AT&

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - iPhone 12 Pro Max 5G 256GB - Graphite (AT&T) / Been using an Iphone 6s for years, was time to upgrade, These are great phones and Best Buy was very helpful in getting my plan fixed as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't has this phone very long but I'm happy with it so far. The camera is a step in the right direction and I like it very much. would I buy another one if I had the choice, yes I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max vs Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was a nightmare! The gold was then exchanged for Mystic Blue. The exchange was a nightmare as well as by the time I received my Gold one, the 2 week return/exchange period was up. My husband made 3 trips and I made 2 calls to my carrier (assuring me there should be no problem with the exchange) that resulted in a 3 way call and a separate long wait call to my carrier when my husband was there the 3rd time. When my salesman saw him, he took care of it right away. I love the Mystic blue and would have been so unhappy stuck with the Gold, I waited so long for. Got it just before Christmas. All is good in the end. I HIGHLY RECOMMEND the iPhone Pro Max! Amazing and worth all we went through! (Original purchase was 11/27/2020)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Android to iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From being an android user for years. This phone is easy and amazing. Battery is a plus last about 2 days, with my work(refrigeration tech) and photos to some music listening and games played. Just plain great!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. If you’re an Apple or iPhone fan you can’t go wrong. Main reason for me to upgrade was the camera and it takes amazing pictures especially night shots and is super quick on focusing. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Design

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much change in OS but picture quality is amazing and design is slick.

    I would recommend this to a friend