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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 835 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Killer model in iPhone lineup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhone 12 Pro max , Wonderful display and fast Bionic Processor , Gold color is Awesome and specially the new edges and Face ID is much faster

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iphone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. The audio quality and the camera is mind blowing. I bought this specifically for the camera system the phone has. Incredible low light pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this phone. Yes, it's a little larger, but the camera quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone. Need to learn the camera more then just clicking a pic. I know it does more just need a book iPhone 12 for dummies. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Still good for making phone calls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It works great for texting watching videos listening to music, and it is still useful for calling people. The camera is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung before for years and omg I can’t believe what I’ve been missing out on. Apple iPhones are by far the best phones out in the market

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love my Apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my apple products and iPhone 12 Pro Max doesn’t disappoint...great quality product, but pricey of course...can’t have the best without paying

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best camera everrrrr!! I truly love this phone. You’ll like it too. If your thinking about upgrading yes you should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for your store Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones for years and as a photographer, I was interested in the newest one. I so appreciated the two people who helped me so patiently and made the transaction easy, transferring my data from the 10 Pro Max to the 12 Pro Max. I have learned to depend on Best Buy. My only complaint is that they closed the Phillipsburg store and made it more difficult to get to the newest one. I am also grateful for the gentleman in the Geek Tech Squad who helped me with my Boom speaker. He was great! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome update to my old phone. I didn’t want to upgrade but very happy with purchase. Had an IPhone X upgraded to 12plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fantastic. Had to get used to the side buttons be slightly lower than my 10s max. But overall a great phone. Awesome videos and pics

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Typical iOS Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the squared off design and matte appearance. The battery life is great and the overall experience is exactly what you expect from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 12 Pro Max. The pictures are clear and the phone is a great quality. I would recommend this phone to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made trading in a breeze. Easy access to someone to help. Better than going to the Apple store and spending all day

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design and the pacific blue! It feels like it cost...EXPENSIVE! I’m not complaining at all, quality is all around this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from the X. Screen seems huge but not that huge if that makes sense. Nice throwback to the 5 as well. Overall happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera/ Fantastic Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it is has a fantastic camera! The pictures simply looking amazing and the screen is perfect. Otherwise an iPhone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my mom and she has easily adjusted from an iphone 8 to the 12. She loves this model, especially the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture Quality is Amazing. Best iPhone I have used. I wish I got the smaller one as this thing is a brick

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 12 Pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great for iPhone users and it’s the same OS, the pto max offers a little bigger phone/screen, great for videos/movies.

    I would recommend this to a friend