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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 835 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera! Glad I upgraded to it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone pro max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an apple iPhone pro max and it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much. The camera is amazing!!❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone in the industry.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Smartphone in the industry. Upgraded from iPhone6 to 12 Max Pro 256GB (blue color) and amazed with new phone performance , easy to migrate all data from old phone and it's super fast (5G speed). Apple can provide the charger and ear phones too along with costly phone (Especially it helps first time Apple's iphone buyers )

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love my new iPhone 12 pro max best phone yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera better pictures !! Better videos !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 12 is the best cell phone and easy to maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. No issues whatsoever. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, my husband loves this phone!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone a little bit bigger than my Xs Max

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple phone ever. Love the larger screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tech. The pictures it takes are awesome. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it. Have just transferred over from android. Rest of my family is on apple and now I see a great advantage. They respond to me much more rapidly. Before transmission was often delayed by hours. Also, my doctor wanted me to have the health monitor programs (ECG etc) which the android does not yet have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera and great pixels ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great thing is the phone was ready for pickup within 15 mins... I ordered another phone for a Christmas present from a different location. Had some much hassle. That store couldn’t bring it out to my car even though I selected curbside. This purchase was amazing. Sales associate brought the phone out to my car.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Choppy Voice on other end

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is beautiful, but lacks in one area that is important. When talking to certain people, they complain about me breaking up. Almost as if I’m at a drive thru speaker. It may or may not be on my end but several people have stated they can’t hear me clearly. I’m currently trying to get support from Apple and Best Buy but have not yet resolved the issue. I will likely wait for the next patch to come out to see if it is a software issue but may also restart my phone to factory conditions to see if that helps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item - Bad eCommerce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is great. The online ordering experience with beat buy is Rocky though. Although I had no trouble with this order, I placed 6 others, 2 of which were delayed and I had to go elsewhere to get items to avoid missing Christmas. Will go back to ordering electronics elsewhere. Bad experience overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade to the larger iPhone, as the 6.1” screen is a little too small for me. I like this phone, the only problem I have is that is it a bit awkward to hold, but I still like the phone. I’m glad I opted for the silver one, as the color just pops better than I imagined it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eliteness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Mother’s Day present ever! Bless you to my children for upgrading your mom from iPhone 6 Plus circa 2014 to 2021 eliteness. This iPhone 12 Pro Max is stylish with a ton of advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera On a Phone, Great upgrade option decide to upgrade from iphone 8 and its a great decision.

    I would recommend this to a friend