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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 835 reviews
  • Rated 5 out of 5 stars

    Great IPhone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is superior! I upgraded from a 6plus and was an upgrade! This is durable, I have dropped too many times to count. Talk about durable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than previous iPhone X. A bit pricey but does cost about the same as iPhone 11 pro max. Wish facial recognition would work with mask. I also wish it had a fingerprint scanner in addition to facial recognition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 Max Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a screen protector! Screen gets scratched very easily. Thankful I have Apple Care because I have three scratches already! Speaker phone does not seem to be as loud as prior iPhones and I have to turn the volume all the way up. Other than the screen and speaker phone issue, I like the phone. Color and size is what attracted me to the phone and it did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but camera is huge improvement. Am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the features and benefits of this Apple - iPhone 12 Pro Max 5G 256GB- Gold (AT&T) cellular phone. I upgraded from an iPhone 7 Plus phone which served me well for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a keeper

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large, OLED screen, the speakers, the fit and finish, the relatively lightweight and the thinness of the phone. I’m coming up on 8 months with the phone and still enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Team iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the new style of the phone, it’s your same reliable iphone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new iPhone 12 Pro Max and I love the color I chose. I previously always picked a girly color but decided to venture out of my element with this pacific blue, it looks awesome,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone needs USB C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone battery life is not as good as the last generation 11Pro Max. Also it makes no sense that this is the only Apple device other than watch that doesn’t have usb c charging. Super annoying!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I12promax

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. More than ur wife. Easy to use. Perfect design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the phone and blue color!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new pacific blue color and features of the 12, I would highly recommend to anyone this phone and series, they are durable and last, especially over other phones that we have tried to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great phone!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new iPhone. I was expecting a large learning curve compare to my old Samsung phone, but that really wasn’t the case. I really like Apple’s software support compared to Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must have if you want to protect your device! It’s affordable, easy to install yourself and If it cracks just bring it to Best Buy and they’ll get you a replacement for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. I have had no problems to date. Totally recommend. Make sure you get the phone through your carrier. Best Buy never has any in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product - still adjusting to the differences between prior iphone and new phone. Disappointed phone didn't come with a charger, simply a cable with no plug in - don't like the way apple is forcing us to continue to buy add on's to use their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only camera is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nothing special from the i pro max. I’ll be getting the iPhone 13 when it comes out. I was lucky and got $600 on the 12 pro max. If it wasn’t for that, I’d still be using the 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Performance is better than 11pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loyal Appleist!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an Apple junkie! And it great to possess the Mercedes Benz of cell phones! Very well put together piece of machinery! My only gripe, is Apple not including the wall charging block

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12 Pro...the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone...lots of new additions that I am still learning about. I would definitely recommend this phone. Best Buy did a great job in packing it and sending it safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE THIS IPHONE!!! I upgraded from an iPhone 6 Plus and I’m so glad I did. The pacific blue is such an awesome color. Love everything about it!!

    I would recommend this to a friend