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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 835 reviews
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I keep forgetting to appreciate this phone more I’ll use my my little brothers iPhone 7+ and go through a little bit of a rage because it’s so slow.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Iphone 12ProMax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. The only down side is the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mario

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost count but I believe this is my 8or 9 iPhone not including my work phone which it’s also an iPhone I just love this product and the iPhone 12 Pro Max is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iphone, what more is there to say? Apple - Do all of us a favor and fix your auto correct, what a crappy designed software. otherwise - great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and excellent service from Best Buy as the first phone had a defective antenna. They replaced it with no issues. Phone is definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeee it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They didn’t have the one I wanted in stock so I ordered it online, didn’t take long to restock. Had it in less than a week. Did curbside pick up which I love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Camera capabilities are impressive. Takes time and effort to learn about all of the phone features. Price which is typical of Apple is high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this phone as a replacement for my previous iPhone which broke. It is meeting my expectations regarding the quality of an iPhone product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and memory size. I get the new one for my son and as he gets the next, it gets passed down to me. Can’t wait to have all that memory. Toooo expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the graphite odor but blue First one had issues with the SIM card being accepted but got it swapped out for the blue and all works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot fairly review this phone, as it was purchased FRAUDULENTLY on my account at a store in Boston, MA. So I personally have not used the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Look!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very luxurious and definitely a different look from iPhone. Battery life wise, I feel like it’s not what it was demonstrated and quality. I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the phone so far. It’s a little bigger than I’m used to. Had an iPhone XS before this. Works as expected for a long term iPhone user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was the best! So helpful. So friendly. Didn’t rush us...very efficient...helped us with our plan too. I’ll always buy a phone from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as any Apple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Latest addition to Apple phones . It has all great features which any new apple phone brings in , freshness , fast with new photography features .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Apple phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Apple again. The phone is excellent. I’m glad I waited, this is a gift fir my husband. He is very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. What an upgrade from my iPhone 7 Plus. The young man who helped me set it up was fantastic and he deserves a BIG raise in salary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have phone !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love the iPhones backup feature having my texts saved, reminders, and more. Quality of display; Magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPHONE 12 PRO MAX-GREAT MOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i made a great choicel. Fast, clear screen. Read about 5G and problems some providers have but not AT&T so I changed to AT&T. NO PROBLEMA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone design! I did not expect the phone to be as large as it is. I knew it was big but, not comfortable in the pocket all the time.

    I would recommend this to a friend