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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 835 reviews
  • Rated 5 out of 5 stars

    Get the max!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone 7 to this and I got a great deal for it! I wish I had made the move sooner, the whole phone is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my wife for her birthday. We have owned iPhones forever and she says this is the best one by far. Many cool new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love my phone! Photos are excellent, speakers could be a little louder but overall very pleased with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded wife's iPhone. Definitely a game changer for her and I feel a little jealous ha ha. It's an iPhone. What is there not to love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My blue 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to replace her old iPhone8. She is an advanced user than me and she loves it, especially the face detection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone since the 7 And I'm impressed Tons of new hardware features Access to ios app store exclusives What more could you want

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like my IPhone 12 Pro Max. The battery doesn’t last as long as it said. Not much difference from my IPhone 10 Max. Have not tried taking pictures yet. Don’t like the fact that it doesn’t bring the charger, only the cable. Not worth the money that I spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone does everything I needed to do plus it simplifies my life by bringing everything I need all to one place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product turned out to be a great buy! After doing our research we decided to still talk to a best buy crew member who recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPhone, i love this phone, it is very nice and is my best purchase of this year, get it if you are thinking about getting it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Volume and power button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it with the exception of the volume and on and off button. I have a clear case on mine but pressing the buttons is difficult I have to use my nails, which isn’t great for your manicure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my iPhone yesterday and I am so happy I did!! Apple is getting better and better with each phone that comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect companion phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome purchase - unexpectedly. I thought it would have been too small but it complements any larger phone perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this phone! I wish the updates didn’t have to happen but I’m apple for life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and best buy was there to help me all the way. thank you so much for making it so easy to buy this phone. Great staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but Apple phones since the first iPhone and this is my favorite so far I love everything about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone purchase review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgrade from a previous iPhone. Would purchase again from Best Buy. They have an amazing staff working for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone I ever used, but the could’ve added the charger too. Why sell it separately when it’s a new type of charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bet phone I ever had, no comparisons needed to be made with android. Pair this with the blue smart silicon case its sick!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it.. A little too big and didn’t come with the box to plug in charger or ear buds.. I think for the price you pay everything should be included like it used to be..

    I would recommend this to a friend