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Customer Ratings & Reviews

Your price for this item is $30.56per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 835 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, with many praising its performance and ease of use. The 5G capabilities and ample storage are also frequently highlighted as positive aspects. However, some users find the phone's weight to be excessive, and the high price point is a recurring concern. Overall, the positive feedback on key features outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 835 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesperson who made it easy to decide on upgrading. He advised on options and was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried and true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the iPhone 12 Pro Max does not disappoint. It is the standard by which to judge other mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Former Samsung user

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former Samsung user. Love iPhone for most functions. Wish editing photos were as simple as Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vic and Nyomi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Vic and Nyomi. Extremely pleased with my visit will be back. Love my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happiness is a new iPhone. Loaded with outstanding features and pleasing to the eye, this is an outstanding buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was finally for a upgrade and I love this phone. Lives up to the hype. Being a apple consumer for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Just what I expect from Apple. It would be nice to be able to unlock while wearing a mask though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time getting an iphone and am not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone and the excellent camera lens on it. I do miss the front home button, but I’ll get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister and the price is ridiculous. Better have a trade in to offset some of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early Christmas Present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Early Christmas present, so far so good, it’s a lot different from previous iPhones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited about this purchase. It came in one day and it was so easy ordering off Best Buy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 Pro Max 5G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 12. Great HD clarity and the 5G network is fast. Well worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. Happy with it. As pictured and described Good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and customer service was great when switching all my data over to the new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always what I expect from Apple. I was surprised that they don’t give you a charging cable anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Birthday gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it! Took a little getting used too after his iPhone 6s but he quickly transitioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit made me upgrade my other phone after getting this unit for my brother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to work with in the mobile department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality!! Price is very good!! Easy to work it!! Price is very good!!

    I would recommend this to a friend