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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,020 reviews
  • Rated 5 out of 5 stars

    hshcuebficic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AyayKdj residents during tiffin. Dueidjd. D ayyayya

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    12 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and awesome customer service! Thanks.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased as a present. So far it is enjoyed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartphone of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone yet it is definitely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone XS Max. Awesome.............!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase the new IPhone 12 Max and LOVE it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use went from Samsung to apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful piece of work as usual, I love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone 12 pro max, I own the silver one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and great product. I love my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Max Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new iPhone. I get Internet in dead zones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except that sometimes during a FaceTime call the screen goes dark at receivers end. Not sure if it’s the hardware or software issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. I had to travel to pick it up on the same day, but had great customer service so it was worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchasing a new iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to have an appointment, but it was busy and no one seemed to know who I was to go to for picking up my iPhone. There were not enough sales clerks to help the number of people waiting for help. It took longer than expected to get the phone and get set up. Then had to go to the Geek Squad team for something, but they claimed I needed an appointment. The guy helped me anyway as I told him the sales clerk told me to go there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - Almost Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All upgrades from my iPhone7 are working as described - working very well. Only complain is turning off iPhone is annoying and clumsy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks and feels great. Not impressed with the 5G network. About the same as the 4G LTE. Issues with it. On text messages doesn’t ring most of the time and on group messages does the same. Also in the mornings have to restart it because theirs no service on the phone. Good things about it is the face recognition feature a big plus.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent so far switched from android. Sucks that I can’t use my Apple Pay everywhere like I can with Samsung pay big disappointment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive. It comes with zero instructions. I haven't noticed the camera being as spectacular as the hype. For the price you should get a wireless charger or brick to go with the cable you do get. But, Apple has everyone addicted to their phones and people still buy them. I miss the home button, so I had to call my daughter to find out how to reach Siri or take a screen shot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    could use some improvements

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Without case the camera does not allow phone to sit flat on service. Doesn't come with charging block.

    I would recommend this to a friend