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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,020 reviews
  • Rated 4 out of 5 stars

    CEN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the iPhone world. Taking a while to use to the features. The more I use it the more I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall And the quality is gorgeous I love love love it and the delivery was fast

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Just another phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the screens wouldn’t break so easily. Phone is still kind of heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALMOST A 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the camera lenses were more protected without having to purchase something. Design flaw, I think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Short but sweet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my new phone has worked excellent, it has performed better than my old android. I hope it continues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worse Apple Phone Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having issues with this phone Had to call Apple today 12/18 because all my calls were going to voicemail, phone never rang. Been an Apple customer for a long time and this is the most dissapointing phone I've ever owned. Had to get it replaced twice and it's still not good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very knowledgeale with the product and met my expecations

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone a little big but it’s a powerful & neat l

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all... hope it’s durable enough to remain in one piece for a long period of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an iPhone…

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone… pricey but does way e than I’ll ever use it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    12 pro max up grade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is ok big has bulkier feel in my hand the edges have sharper corners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but a little heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good. its a phone a very expensive one but still a phone .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated process to switch from previous android phone to this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the daughter are happy that we purchased this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with phone would of been nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit of explanation of missing a new buttons would’ve been nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought as a gift and they loved it! They got what they wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a standard Apple product. Nice but nothing exciting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good. First time I phone user. Going well so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone 12 pro max fails to deliver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving a review of two stars because the phone itself is a good product. However the two stars is for connectivity. For some reason, and there are multiple complaints of the same nature on the internet, the phone will not consistently switch between coverage areas or cell towers. This has happened wit a case and with out. When the phone tries to switch between cell towers it fails to connect to the new tower and reverts back to the service set up mode. My carrier is Verizon (don’t get me started about that company. let’s just say crap is their rating). Verizon claims nonissue on their end. I have done everything to include a complete factory reset to try to fix this. Apple stopped trying to help fox the issue. They won’t offer a new device either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    camera is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goo d phone...but again..the learning curve...aargh

    I would recommend this to a friend