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Customer Ratings & Reviews

Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1020 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the iPhone 12 Pro Max 5G 256GB's camera quality, screen size, and battery life, frequently praising its ease of use and impressive 5G capabilities. Many appreciate the phone's design and the increased storage, while some find the weight and price to be drawbacks. A few users commented on the absence of a home button and headphone jack. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,020 reviews
  • Rated 4 out of 5 stars

    For Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a Christmas gift. The recipient loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone 12 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the photo quality. Websites still load slow & some websites pictures not at all. Will take to Verizon to find out why. Also, some incoming calls go to voicemail with no missed calls. Frustrating. Still an upgrade from my 7 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    The best iPhone apple has created.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 12 is one of the newest iPhones that Apple has. The iphone 12 has a really good quality and it has a good camera angle. Also it is really big and you can't bareilly whole it with one hand. Also the iphone 12 is beautiful and cute. I like the iPhone 12 has lots of storage to use. The new iphone 12 has 5G wich means that it has god wifi outside your house. The new phone is beautiful cause it looks like the iphone 5. Also it has more storage. I will recommend this iphone 12 to people who like to use wifi and take good photos . When you take photos it is really good and it does not look blurry. Also the battery is good because it charges fast and you don't have to wait lots. This new phone is the best because it works faster than other phones I will recommend this phone to people who like to be cute and who love storage . Also if you like taking selfies and photos then you can buy it because it takes cute and beautiful photos. Also before you buy it you need to check if it is good for you and if you like how it feels. The iphone 12 pro max comes in different colors. For example it comes in dark blue, rose gold, white, and silver. The iphone 12 pro max cost $1,300. The iphone 12 pro max has like the shape of the iphone 5 so whoever ever had an iphone 5 will remember.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself is nice the service sucks bad goes out almost everywhere drops calls constantly and you will literally have to wait minutes to reconnect

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone is Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone if you don’t use it for business or marketing. I’ve been not all that impressed with this phone and have fought with myself to bring it back or not to switch to a Google Pixel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go for the regular 12 instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The max is okay but the three stars are because the regular 12 is just a better phone I returned this model and got the regular 12 And it was the best decision ever made

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big maxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big of a device for me but great display for gigantic hands. It felt like I was carrying a baby. iPhone though is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but I don’t love it I prefer the button for finger ID recognition Didn’t came with the adapter charger

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure my experience is rare. At least five times a week my phone self-deactivates. The answer is to restart the phone. The question is how many calls am I missing? Apple says it's a problem with Verizon, and Verizon says it's the phone. If the problem doesn't get fixed soon I'm going to buy a Samsung. When it works it's wonderful, but when it doesn't what's the point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than IPhone 7+. I want my IPhone 7+ back. The iPhone 12 is a boat ancho. Photos are poor quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cellular issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses cellular often and then phone has to be shut off to work again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is pretty much the same. The sound is just pathetic I have to use speaker to hear the people calling. Had to take it in to have the Apple ID shut off with use of a PC only the I can resign in. My email come in hours late and sometime only when I have to refresh a few times. The new charging cable makes all my previous adapters useless. I told myself I would never buy another iPhone but my wife thought they would be great gifts for each other so I’m screwed. Oh yeah and the ads tell you you get up to $500.00 for our old iPhones but Best Buy only gave us $150.00 for each of them...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the cost, and definitely not worth upgrading from any other working iPhone. I’m going to buy a new iPhone 6 Plus and a Nikon camera....No difference! The phone didn’t come with headphones or even a charger. It’s heavy and reminds me of an iPhone 5

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone really liked it. Dang thing had charging issues so I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as other sizes were not available. I have to constantly reboot phone just to use apps etc. says I can’t connect and after doing a reboot I have no problems. So not sure if there is an issue with this phone or not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone drops calls all the time. There is delays in typing when typing a text. I would think they would have worked out the bugs before releasing a phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life but issues with a ghost alarm going off every morning even though none is set. Online forums don't have a solution. Android phones are way better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very annoyed customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much to large once protective cover added Photos not real clear Battery lasted forever GREAT RETURNED for 12 Pro Had to pay STOCKING fee. WTH…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging Issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't see much change betwen my XR and this phone. What is frustrating is that this phone won't charge sometimes unless I reboot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is look different in the comercial and but working good

    I would recommend this to a friend