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Customer Ratings & Reviews

Your price for this item is $729.99

Customer reviews

Rating 4.8 out of 5 stars with 864 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality, battery life, and its size. Many appreciate the phone's performance, ease of use, and the available storage. Positive feedback also highlights the lightweight design and the fast 5G capabilities. A few users mentioned preferring a higher display refresh rate and a home button, but these were less frequent concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 864 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece love it ,great quality, easy to use and great battery

    I would recommend this to a friend
  • Pros mentioned:
    Color, Processor speed

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and beautiful phone. Color and storage are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 11. Most noticeable is the now standard 128gb storage, slightly shorter and thinner body and better, smoother display (compared to the 11). Camera and battery improvements make it a worthy upgrade. Also, Best Buy made trade-in process quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of the best phones apple provides, long battery life with great camera and nice hi quality pictures lots of improvements with the iOS 13. When you try the iPhone you will never switch. Thank you Apple and thank you Best Buy for the best trade in deals you offered me and your easy convenient process.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an xr. Better specs all around especially camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PINK IPHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my iphone 11. I love the design and color display is very clear!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Camera is amazing! Totally worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Apple 13 great upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Apple 13 phone and wish I had upgraded sooner! The camera is far better than my previous Apple 7 and it didn’t take any time at all to get used to swiping up rather than using a home button. It’s also not much bigger than my previous phone so it fits well into my purse and fanny pack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pink is a fun color.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a major upgrade over the 12 in the following area. Brighter max screen brightness. Clearer/fuller speaker. Tangibly better battery life. Double the base storage. I wish the display can be 90-120hz refresh rate. Maybe in upcoming models in 3-5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been long overdue for a new phone (my last one was the iPhone 8). The iPhone 13 has been amazing and everything has been working perfect! Battery life is outstanding and camera quality is awesome! Also shoutout to BestBuy for getting my order done a week ahead of schedule! Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from an XS. I wish the in store trade in experience was as good as the phone. Sadly it was pretty awful. No one was working the cell area and it took two plus hours to get out of there with the new phone and then it wasn’t setup correctly and would not make calls - so I had to go back. Frustrating!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great upgrade to iPhone 8

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as an upgrade to iPhone 8. Love the picture quality and it offers good value for the price. Would recommend upgrading to the pro for the extra money since it offers better camera features. Battery life is fantastic and the phone runs everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 13s

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got these phones for my teenage siblings so they can keep in contact and have fun with their friends! amazing purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a great phone! Sound and picture were perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Choose Best Buy for the Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy so happy that I went with best buy my son was so excited for his new phone. I usually go to T-Mobile but for now on I’m going to go to best buy they were fast and convenient.l and I didn’t even have to leave my car, curbside is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great. It’s fast, has an incredible camera, and lots of great apps to use. I’m an Apple product fan. Put it in a good case and get a quality screen protector to keep it really safe from drops. The battery life is really improved too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    All Around Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OLED screen, battery life and camera. With the addition of widgets, allowing me to change my default browser to Chrome, and most Google apps being available, I don’t really miss my android too much. Not much to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone really fast and has great feautures so help me in Munich business

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    got me back to team iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was cute and definitely was the the first iphone in years that made me HAVE to switch back to apple. the iphone 13 really took away from any android impressing me with its softwares ease of use and its attractive fit it all design. this model brought best battery life and camera ever on iphone I loved it so much that I had to take it back and get the bigger screen. The standard is just to small for me! Go max or go home!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    5G for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely like this phone. 5G makes such a difference in speed and coverage. The phone is also really fast, sleek and beautiful. I upgraded from an iPhone 11 to this and it has been a big difference mainly the 5G but also the camera

    I would recommend this to a friend
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