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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 428 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone 13 5G 128GB's camera quality and battery life, with many praising the clear pictures and long-lasting power. The phone's ease of use and screen size also receive positive feedback, with users appreciating its intuitive interface and comfortable dimensions. Positive comments also highlight the appealing color options available. There are currently no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 428 reviews
  • Rated 5 out of 5 stars

    A1 Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in the last moment when I needed it. Went with the midnight blue. Loved the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It takes great pictures and all of it’s functions keep me on top of everything I need to do during my day! The battery life like most phones could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works great. The service at bestbuy was amazing. They helped me set up my phone and transfer everything over and I did not feel like a burden or like I was being rushed. The phone is exactly what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used it for 2 years now. Ive had no issues and has gotten the job done just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone is Life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a new IPhone user and I’ll never go back! Not that the others were bad but I have just learn to live my IPhone. It’s like carrying around your own personal assistant! I’ll never go back to another. Thnx for the introduction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13--- much needed update

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 7 Plus go dark -- literally, scrambled for a repair solution...no current back up in icloud... and no recollection of apple ID password...3 different repair shops stated not repairable--- found a 4th who was able to revive--viewed as divine intervention. First made a backup and went to the local Best Buy--- to "finally" update my phone-- they had one in stock unlike other Att store or etc.. The iphone 13 is lot smaller and more comfortable then the 7Plus to carry, and the screen size was nearly identical. Got used to no home button within 2 days... faceID--- now dont even notice it. If I could change anything, I would opt for at least 256gb, I am not a heavy user but 7Plus only used 75gb/ 128 this already uses 85gb/128---- saw the difference with increase in more robust updated apps--- but they had no 256 or pro in stock so 13 for me Iphone 13 much improved over 7Plus--- would recommend for those considering from 6+ --and up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Pink iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new iPhone 13. Glad we waited to get the 13. We're still learning all the features. GREAT battery life and GREAT camera. Also, the pink phone and matching partially transparent case look very pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice step up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the improvements of this phone over prior iPhone 10. It’s faster, connects to 5G better, and is easier to handle. I’ve used the camera zoom and gotten compliments on the photos. Best Buy support and pricing were awesome,

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this phone two years ago and it's good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from iPhone 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband for his birthday. He had an old iPhone 8 that was completely wrecked from years of owning it. This new phone is great, battery lasts so long and camera is really nice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, I upgraded my 6S. I wanted a light pink and finally I got one. Easy to use and beautiful color pink. I am very happy with my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great phone, fast and easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a while before upgrading from my iPhone X and I am quite happy with the 13. It’s fast, more intuitive, and the camera is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service they were very helpful and fast to get me in and out of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of and memory of the phone to replace my previous Iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I made this purchase my iPhone 8 Plus held me down for years, this version is very nice as well, I’m very satisfied with my upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a few weeks now. A good phone that works for me. However, I did have to spend a few days getting used to the differences between my older iPhone and this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, just a basic iPhone. Nothing crazy. I really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pink color, it’s so cute! It’s quite a big color change for me since I had the pacific blue iPhone 12 Pro Max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IPhone ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone ever!! The sound and picture quality unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Starlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect hand size ,battery life will last more than a day if fully charged ,perfect color

    I would recommend this to a friend
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