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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 828 reviews
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item perfect condition no scratches and my cousin enjoy this beautiful iphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preforms all tasks with good performance. The only unfortunate thing s that the 14 is not available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to upgrade from X but considering that I’m on a budget and thus far METRO has the best plans & great reception area where I live.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an unlocked phone it definitely did the job! And wasn’t a bad price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, fast, solid phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from an XR (a phone I'd had for four years now) and this phone seems sleek, fast, and noticeably light in comparison. It also doesn't have the problems the 15 is having right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no need to upgrade to the iPhone 16 the gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome he lived the gift for Father’s Day. It was a good one because he had such an old phone. Now we can all FaceTime together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and high quality glass. Will continue to repurchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for grandma

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my grandmother and she LOVES it. She has no issues with it so far and can now FaceTime us grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to replace older phone. easy to setup and transfer old phone info to. took less than an hour and up and running. unlocked made it easy to transfer from ATT to Verizon as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple iPhone 13 midnight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great, but I am finding that the charge is depleting very quickly. My phone is only one and a half years old. I don’t think I need to replace it, but I need to charge it more often than I should.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone 13

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice phone and does everything I need, the only cons i have is that it glitches out when im on a video call on discord to the point it kicks me out of them, and the screen gets scratched really easily. Other then that id recommend the phone over the other iphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love Best Buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved back from New York and lost my phone. Best Buy saved the day and I was in and out with a new phone. Process took less than 30 minutes. Great staff with diligent workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very helpful and knowledgeable about the different options that worked for us. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and fast payment Good store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sturdy phone. Accidentally dropped it while getting off my car and nothing happened. Last iphone I has (Iphone 12 mini) literally bent in half with 1 fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new, perfect conditions I’ll definitely buy it for Christmas presents!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 13 Wife loves it learning curve tricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love the phone but getting used to it from an iphone 7 is a bit difficult. No physical button and new "features" are sometimes frustrating to figure out. Turning phone off took a youtube search as well as other ways the phone works. Great call quality though! 5G fantastic too. Overall glad she made the move on her birthday to yhe new phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exce4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple phone of this variant if offering a lot more than its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box product in great condition. It's like a brand new item but with 50$ off. My nephew loved this phone and it was a great value for money.

    I would recommend this to a friend
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