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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 828 reviews
  • Rated 4 out of 5 stars

    Need a hard copy manual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is getting used to. It should include a hard copy manual for some directions in working the phone. The more something cost, the less information, and hardware is included. That does not make sense to me. The battery does not last long. If I take some pictures, the battery will give out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to this from an Android phone which I was not entirely happy with. I love the iPhone 13 and wish I had gone to an Apple phone sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphobe 13

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and great customer service and u got it for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone13

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit bought was awesome! Highly recommend and great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great updated iPhone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update and long overdue for an older model. Son loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone works great bought it for my girlfriend! Thank god for the best buy credit card it helped me when she broke her phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service BestBuy not w Apple

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avaolability to purchase phone on emergency- manager and sales person great! Though disappointed in Apple store speakers phone doesnt work correctly Apple wont fux.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ole’ reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, works as designed. As it was time to let go of my old phone, this new phone has drastically improved my quality of life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phond

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase iphone good staff manner and response to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone it’s so much lighter to hold than my xr was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great at this store. Employees do care about our concerns and wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece. Best Buy always has older phones in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice phone, I’ve always had iPhones and like them so I bought this one for my nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, no problems, had the right color in stock and the one with the right amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well cared for Apple product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t mine purchasing an “older” iPhone knowing that Apple takes good care of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Phone! you can't go wrong with an iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was undecided between the 13 and 14 but after some comparison, they are almost the same. Best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with this purchase so perfect love this iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a IPhone!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works well. I’m so glad to had bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good apple phone Haven’t give any issues and I have been using it for more than 6 months now

    I would recommend this to a friend
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