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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 828 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great replacement phone. Sound is clear, plays music loud too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone!! Great product!! Thank you so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from my iPhone XR. The only issue I have which is personal preference is that the back is glass so it’s a finger print magnet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Surprise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but struggling to figure it out. I've been an Android fan for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been great! It has worked very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my husband was an android person but he’s really liking his iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the customer service was amazing they allowed me to ask questions when needed very informative people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast but and pick up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’m in love with my new phone. Was able to order phone and go get it right away. Had no issues setting phone up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was a good purchase and the shipping didn’t take long at all. I would buy this again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a new phone and they talked me into this one. However, I’m still having trouble trying to figure out how to use it especially the microphone. Sometimes it won’t let you use it. I don’t know why I can’t figure it out and other times it works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone. I’m using to write this review and it’s working so it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Great service . iPhones in stock and many other things . Will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the new phone about 3 weeks. Getting use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife phone died so we went to Best Buy and they had a iPhone which was a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was wonder the wait wasn’t too bad and they answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems arised, fully compatable and up to date and does 95% of what the newest phones do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone must buy ,,,,,,,,,,…………………………,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great birthday gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son on his birthday and he says that he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product size is perfect display os amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to find unlocked iPhone. I needed it for international use so I’m not tied to a certain carrier.

    I would recommend this to a friend
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