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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 597 reviews
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So far, So good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace an iPhone 6s that had become "obsolete". So far it's great! Has an awesome camera, opens apps fast, has good reception, better quality audio and a nice sharp screen. I hope it lasts and It had better, cause these things ain't cheap! I never thought I'd have to pay over a grand for a cell phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing g phone, the 120hz refresh rate is noticeable and the cameras are amazing. All this with a super long lasting battery and bright phone with amazing audio in a phone is just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great no regrets after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few years now and it's still great! Came from iPhone 6s. Don't think I'll buy another iPhone until another 6-7 years when the iPhone 20s comes out lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    An excellent phone that does everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 11 Pro Max, the upgrade is definitely worth it: Pros: - A tad heavier and squared edges help with hold onto the phone compared to the 11. - MUCH longer battery life. I can go about two days without charging under heavy use. - HDR content looks outstanding - The camera compared to the 11 Pro Max is night and day. Cons: - The camera bump is very large and I'm worried I'm going to destroy it rounding corners but a leather case helps with that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumped from an iPhone 11 Pro Max and I’m loving the extra battery life. The camera is a nice improvement. Cinematic mode is cool too! This phone is definitely heavier. Overall very please with the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Good Upgrade from 11. Great Camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life Fast, smooth performance Camera makes it easy for anyone to take good photos. if you're upgrading from an earlier iPhone, you'll find a lot of welcome enhancements in power and camera quality. Cons: Not much of an upgrade over the iPhone 12

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Exactly what you’d expect if you’d had an iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from and XR and it was about time. I love the bigger screen and better camera. I got more memory on this one so that’s cool too. I dunno what else to say…it’s an iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new iPhone 13 Pro Max as an upgrade from my iPhone 8+. New phone is slightly heavier than than the 8+ but new features are outstanding. Biggest problem is that there is no manual available to download. Apple website has a lot of information available but you have to sit in front of a computer to read it. This is like buying a really high end camera with a phone attached. If photos are important to you this iPhone will make your day. Battery Life is also greatly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    From Droid to Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Droid to the iPhone 13 Pro Max b/c I wanted to try something new. Especially since I have been with Samsung since 2012. I don't do much with my phone besides media consumption (ie. Youtube, Reddit, Spotify, IG, FB etc) the large screen and long lasting battery is phenomenal. Originally, I thought I was going to struggle to transition to Apple, but so far alot of functions of Apple have copied from Droid so it has not been difficult. There are a few features I am missing from Droid but the Pro Max is still very good. Do your research and play around, this phone works great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 13 Pro Max is an excellent phone, and very well built. The phone is easy to use, and seamlessly integrates with other Apple devices for syncing pictures, files, etc. The phone is very responsive, and has great screen resolution. The battery life with this phone is incredible. I found I could use the phone for a few days, without needing to charge the battery. Taking pictures with this phone is easy, and the picture quality is great. Since purchasing the phone, it has been working great, and seems very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Just arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, doesn't feel as heavy as I thought it would. Super fast and so far all accessories work. Battery can last two days without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone Survey

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product haven't had any problems. Take good photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Superior over the 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitantly upgraded from the 12 Pro Max. I’m glad I did. Everything about the 13 Pro Max is superior over the 12 Pro Max. Cameras (better software, features, specs), as well as increased battery life, speakers, faster charging, and the ProMotion display. I can spend extra hours scrolling through items on my 13 Pro Max without eye strain. Love it. If these upgrades mean a lot to you, then by all means upgrade. You won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast processor. Huge screen. Amazing camera.New features. All in a cool new Alpine Green. Apple does it again!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Subtle updates make a difference

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my iPhone 12 Pro Max in for this and received an extra $200 in trade. Made getting this much more affordable. The upgrades they made are noticeable. Screen brightness and 120hz refresh rate is very noticeable and makes the phone more enjoyable. The camera and video features are good upgrades and come in handy. The speaker on top was moved up further so 12 pro max cases will not fit same goes for screen protectors. Wish it would have usb-c but maybe next year.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    IPHONE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PHONE REALLY RECOMMED IT YOU WON'T BE DISSAPOINTED

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Performance

    Rated 5 out of 5 stars

    Even small updates can go a long way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my wife who’s always getting thee most recent apple device (though she does debate on holding of just an iteration or 2 if there’s not much of a technological leap) but it’s safe to safe even I can see the difference between the 12 Pro Max and the 13 Pro Max is pretty size-able in performance and quality when compared side-by-side after having owned both devices between the two of us.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from Bestbuy is always a pleasure. The sales staff are always pleasant to talk to and they try to help the customers in the best way possible. The iPhone 13 Pro Max buying process was a breeze. Bestbuy’s trade-in program was so easy and provided the best value for my old device. This phone is amazingly powerful. Apart from being aesthetically beautiful, it is super efficient and functional. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's all about the 120 Hz screen and battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't kid myself that the iPhone 13 Pro Max is any better than the 12 Pro Max that I traded in for. If it weren't for BB's insane deal on my trade, I would have never bought the 13. I got it because of the 120 Hz refresh rate screen, the MUCH improved battery life making it a truly all day phone and the better, brighter camera lenses. Outside of these features, it's honestly a mild refresh.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Top of the line phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, great camera, looks slick! The battery life is also amazing!

    I would recommend this to a friend
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