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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 597 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Elegant phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Apple after years and years of android use. I can see the difference between the 2. I am enjoying the fact that I can have all my school work at the same time on all my apple devices. This makes it easier to track and keep up with my work. I love the camera. The selfies are flawless. The battery surprised me since I never run out of it. I am overall ecstatic about my newiPhonee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is beautiful and it’s a great phone with good specs

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Love my new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Hi-Res. Big. What is there not to like. The camera is Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work perfectly well have not had any issues since I bought the phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple quality, heat battery life, great camera, ample storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone! So much storage! Love the color of the phone! Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 8s and moving to th 13 pro can be difficult. The face detection is easy but moving apps can be difficult if you turn in your old phone and notifications go there. Battery life is much much better. The screen is fine and the camera is superior. Still learning but a good purhase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    iPhone max Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an IPhone XR so for me the camera was the selling point. Overall the operating system feel that is faster, I do like the light blue color but honestly if you put a case who can see that. I like the bigger screen for sure. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Iphone Yet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Iphone to date. The Sierra Blue color is gorgeous, the resolution is perfect. The refresh rate is silky smooth. The battery on this easily last 2-3 days for me, I never have to worry about plugging in my phone. The design reminds me of the Iphone 4, it's just a great phone all around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my new Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone 13 Pro Max. Upgraded from XS Max. Battery life is excellent on this phone. New Phone is a bit heavier and a tiny bit less comfortable to hold, but nothing to really complain about. Would suggest holding both the 13 pro and 13 pro max before choosing which size is right for you.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    120hz refresh and MagSafe are the best features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid jump from the 11 Pro Max. I was considering skipping this year, but the holiday promos and trade in from Best Buy was too big to give up. The most noticeable differences for me are the 120hz refresh and addition of MagSafe. Only cons are that it is a bit heavier, but overall solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    The best camera but iOS sucks on large screens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Android just for the camera, as this phone has the best camera for photos and videos in the market right now, The battery life is insanely good on this phone! Other than that, I really miss Android, iOS is just not optimized for large screens like the Pro Max. Also, why a phone this big with this fantastic proccessor has no screen splitting for multitasking? Overall I'm happy with the purchase as this phone is giving me the best photos and videos I can get of my one year old son!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 13 Pro Max is Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone - subtle specification updates over the 12pro max but the screen is much improved and the improvement is noticeable. Other than that dimensions are slightly different to the 12pro max so you will need a new case. Battery life is noticeably better than the 12 Pro Max also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    The best there is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t imagine needing more out of a phone. The battery alone makes it worth the upgrade, but the screen quality and cameras are icing on the cake. I typically upgrade every year, but I may have found the phone I can keep for a bit!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the 13 Pro Max is superior over the 12 Pro Max. Cameras (better software, features, specs), as well as increased battery life, speakers, faster charging, and the ProMotion display. I can spend extra hours scrolling through items on my 13 Pro Max without eye strain. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    MY NEW PHONE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I NEEDED A BIGGER PHONEFOR MY EYESIGHTAND I PURCHSED THIS ONE. I LIKE THE SIZE AND THE CAMERA. I CAN MAKE THE PRINT BIGGER SO I CAN READ EMAILS BETTER. IT HAS NICE NEW FEATURES WHICH I AM LEARNING TO USE. I AM PLEASED WITH MY NEW PHONE.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Upgraded from iPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp screen display. Excellent camera. Upgraded from an iPhone 11 and I love the larger size and battery life. Camera is a bit heavier, but I'll take that for the better battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iphone 13 pro max I bought on best buy I will give it a 5 stars best buy is always the best

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    iPhone Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro Max is a very well made cell phone, and I like it because it is easier to read than the iPhone 12 Mini that I had previously. I tried the iPhone 13 Pro first but the battery seemed to run very warm and would not last very long. The iPhone 13 Pro Max is better, but I still find that I cannot use it the whole day without charging it during the day. Also, it is very heavy and sometimes cumbersome. I like the size of the iPhone 13 Pro much better, and may decide to JUMP after 12 months or sooner. Previously, I had an iPhone 11 Pro Max which I gave to my wife because I thought it was too big, but I noticed it is much smaller. I would recommend this phone to those who need to see better. I have not used the camera much at all, but my wife who cannot see well thought that the pictures are very clear. I also tried the One Plus 10 Pro, but gave up because I could not use my iCloud calendar to maintain the Google calendar that android cell phones use. However, recently I found a software program that syncs both ways. However, I had to pay for a subscription. I also decided to stay with Apple because I have other products that use the same platform and the rest of my family and office co-workers have Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Hail apple!!! Lol!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speechless!! The best iPhone! The screen oled! Finally apple! Thank you! And ohhhh the camera! One of the best on the market! I love my android but this is giving Samsung a run for its money! Oh yeah forgot the battery it’s massive!! I get 2 days without a charge with mines!

    I would recommend this to a friend