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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the iPhone 13 Pro Max 256GB's camera quality and battery life, with many praising its performance and ease of use. The large screen size is also a frequently cited positive, although some find the phone heavy and expensive. Positive feedback also highlights the refresh rate and ample storage. A few users expressed concerns about certain features and 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 597 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Apple iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone. I’ve only had it for a few hours but, from what I’ve seen so far, it’s a great phone. The camera is fantastic & the larger screen makes viewing photos so much nicer than the smaller models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Almost the Perfect Phone….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this is a great phone. The build quality is A-1, but I wouldn’t expect anything less from Apple. Calls are crystal clear, and the speakers are amazing for a cell phone. The photos and video continue to impress so you’ll definitely enjoy using the cameras. I couldn’t rate it 5 stars, because like everything else nowadays, the price is just way too high.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Performance

    Rated 4 out of 5 stars

    Iphone pro 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life Fast, smooth performance Camera makes it easy for anyone to take good photos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone yet…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, in terms of camera and battery life, add to that 120 Hz refresh rate and you have most awesome iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from the 12 pro max and so far I feel it is worth the change. Battery life is awesome and the screen seems brighter.I would upgrade just based on the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit similar to the 12 pro max but the advantage of this is that its processor is a little faster, the quality of the screen and its touch sensitivity are fantastic, not to mention that the quality of the camera is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this phone! Don’t regret it at all changing from being a lifelong Samsung guy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Satisfied Best Buy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone with the best camera system on the planet ! #MKBHD Special shoutout to amazing battery backup. And as always, Best Buy gave me the Best deal, so 5 stars for them too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Looking for that special Gift?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 pro max has everything you can ask for in a cell phone. 5G, awesome camera, Assistant named “Hey Siri” who makes life easy for you, long lasting battery, snd support.apple.com if you need further assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Performance

    Rated 4 out of 5 stars

    iphone 13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance, awesome camera ,battery hold for more than one day

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I phone yet to date smooth 120 hz display bright bright screen worth every dollar I spent and amazing battery life can’t recommend enough to anyone who is looking to upgrade to the newest I phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The Best Smart Phone on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the Apple ecosystem, then this phone is as good as it gets. Brilliant, responsive display. Fast processor. Great ergonomics. Sturdy construction. Top notch camera array.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price thanks Best Buy great job

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    U won’t be sorry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage daughter upgraded her iPhone to the iPhone 13 pro max, 256 gigs. She loves it! Charging time proximately every two days. Picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service and best place to buy any product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and best place to buy any product Best service and best place to buy any product Best service and best place to buy any product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Loving my new iPhone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone feels so premium & looks amazing in all colors. So glad Best Buy started carrying tmobile. The staff was a bit weird, i feel like the mobile department in my Best Buy aren’t happy since it’s the second time i had bad customer experience, (dirty looks while I was waiting to be helped & them saying good luck dealing with a tmobile purchase. I guess since it’s still new for them) but still happy i received my new phone & quicker than i was told. I literally haven’t charged it since i got it last night, it’s been 25 hours & i still have 37 percent battery remaining. Apple is on the right path with bigger batteries, hopefully it continues

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Apple power!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with apple! Great product -nice and clear screen!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this classic color, update from my Xs Max, the 13PM is definitely good, battery is much better, just a little bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iphone 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being a Samsung/Android user for many year, I finally decided I was going to make the move to an iPhone when the aesthetically pleasing 12 Pro Max came out (wife got one). This 13 Pro Max is a stunning phone! Using it is a small learning curve, but I'm enjoy it so far. I couldn't be happier with the appearance of course, but the performance is just flat out wonderful! I highly recommend it to anyone not already on Apple or anyone who is on an older iPhone model. You won't regret getting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made the switch no regrets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from android learning curve to it but I like it nice change

    I would recommend this to a friend
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