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Customer Ratings & Reviews

Your price for this item is $425.99
The comparable value price is $629.99

Customer reviews

Rating 3.9 out of 5 stars with 88 reviews

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Rating by feature

  • Display Quality

    Rating 4.1 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

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There aren't enough negative mentions yet.
75%would recommend to a friend

Customers are saying

Customers commend the iPhone 14 128GB (Unlocked) for its overall performance, with users reporting it feels like a brand new phone. The phone's condition is frequently praised, with customers noting it arrives without scratches and looking new, and some customers appreciate the screen quality and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 1 out of 5 stars

    Just because it's on Best Buy website. Doesn't mea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a iPhone 14 refurbished on Best Buy. Website. I walked in to Best Buy to add it to my members. Insurance coverage. I was very disappointed to find out. It's a third party, so you're not purchasing it from best. Please be aware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched and won't received my refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone came with scratches. I returned and after more than a month I have not received my reimbursement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It had a defect. It kept turning off, took it into an AT&T store and they said it was defected. Never had that happen to me buying a refurbished phone from Best Buy first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple phone refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality awful order never again buying refurbished apple phone in Best Buy Not starts at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipone14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not say excellent is to describe this phone way pricey for the way it was missing paint run slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    De device is in bad condition, physical and internal, it is not charging and a lot of time the device restarts without order

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered like new iPhone but got the iPhone was banged up in 3-4 places.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase, great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my teenager for Christmas this year. It was a solid purchase no issues.

    I would recommend this to a friend