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Customer reviews

Rating 4.8 out of 5 stars with 1103 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers regard the iPhone 14 128GB (Unlocked) highly, praising its excellent camera quality, long battery life, and user-friendly interface. Many appreciate the phone's sleek design and performance, while some wish for larger storage options. Positive comments also highlight the appealing color choices and comfortable size. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,103 reviews
  • Pros mentioned:
    Battery life, Camera quality, Color

    Rated 5 out of 5 stars

    Unlocked Iphone 14 - Blue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the iPhone 14 in blue, and I really like it! The color is so nice and subtle. The phone feels great in my hand and looks really sleek. The camera is amazing! I love taking photos, and the pictures come out clear and bright, even in low light. The video quality is also really good, which is a plus for me. The battery life is pretty impressive too. I can use it all day without needing to charge it, which is a big deal for me since I'm always on my phone. The performance is smooth, and apps open quickly. I haven’t had any issues with it freezing or slowing down. Plus, it works well with all my favorite apps and games. One small downside is that it doesn’t come with a charging brick, which was a bit disappointing. But overall, I’m really happy with my purchase. The iPhone 14 is a solid phone, and I would recommend it to anyone looking for a good upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a testament to Apple's commitment to excellence, offering a blend of cutting-edge technology and refined design. Its sleek, durable design is available in an array of elegant colors, featuring a 6.1-inch Super Retina XDR display that delivers stunning visuals with vibrant colors and deep blacks, making every interaction a delight. Powered by the A15 Bionic chip, the iPhone 14 ensures smooth, responsive performance, handling everything from intensive gaming to multitasking with ease. The enhanced neural engine also boosts machine learning capabilities, adding to the device's overall efficiency and intelligence. The camera system is a highlight, with a dual-camera setup consisting of a 12MP wide and a 12MP ultra-wide lens. Improved low-light performance, Night mode on both lenses, and the Photonic Engine for enhanced image processing ensure exceptional photo and video quality. The new Action mode provides professional-level stabilization for dynamic video recording, and the upgraded front-facing 12MP camera enhances selfies and video calls. Battery life is robust, comfortably lasting through a full day of use, supported by energy-efficient hardware and software optimizations. Running on iOS 16, the iPhone 14 benefits from the latest features, including customizable lock screens and enhanced privacy controls. Overall, the iPhone 14 combines performance, aesthetics, and functionality, making it an outstanding choice in the smartphone market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    11 -> 14 = mind blown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an 11 to this and the difference is amazing! Game play, video, audio, processing speeds, the screen size – everything. I love the 0.5 zoom you can get with the two camera lenses. And the battery life keeps astounding me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Apple iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 14 is the least expensive current iPhone you can buy—and that $200 savings over an iPhone 14 Pro is its main appeal. It’s the first iPhone to consider if you don’t want to splash out on an iPhone 14 Pro and don’t need the three cameras or always-on display the extra money buys. The iPhone 14 is a worthwhile contender, even if its external design appears largely the same as last year’s model. Inside, it is an all-new handset. The larger iPhone 14 Plus—the first 6.7-inch iPhone introduced without the corresponding price bump that comes with being a Pro model—shares those new internal guts of the standard iPhone. Now, the biggest iPhone is accessible to many more pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 (128GB) – A Million-Star Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write long reviews, but this time, I feel like I absolutely have to—because my iPhone 14 deserves every word, and honestly, a million stars if I could give them. I picked it up from Best Buy, and from the moment I opened the box, it felt like I had just upgraded not only my phone, but my entire experience with technology. Let’s start with the purchase itself. Buying from Best Buy was smooth, fast, and easy. The staff was helpful, answered every question I had, and made the whole process feel personal. They even helped me transfer my data and set everything up right in the store, which saved me time and made the transition totally stress-free. That kind of customer service makes a difference—and it’s one of the reasons I always trust Best Buy for big purchases like this. Now the phone itself—the iPhone 14—is a dream. I went with the 128GB model, and it’s the perfect size for me. I don’t feel like I have to constantly delete apps or photos to make room. It’s more than enough for all my photos, videos, music, and everything else I keep on my phone, without ever running out of space or slowing down. The design is sleek and modern, but still familiar in that classic Apple way. It feels great in the hand—solid, premium, and just the right weight. I got the [you can add your color here if you'd like] color, and it looks so good. Every time I pull it out of my pocket, it still gives me that “wow, this is mine” feeling. Performance-wise, it’s everything I hoped for. It’s fast, smooth, and reliable. Apps open in a blink, multitasking is seamless, and even when I’m juggling messages, streaming, and switching between a bunch of apps, the phone doesn’t even flinch. I know it’s not the “Pro” version, but honestly, this phone feels like a powerhouse for everything I use it for—photos, videos, social media, work, and staying organized. Speaking of photos—let’s talk about the camera. The iPhone 14’s camera system is so good. Daylight, nighttime, indoors, outdoors—everything comes out crisp, bright, and vibrant. The colors are natural, the sharpness is insane, and the low-light performance is shockingly good. I’ve taken some of my favorite family photos on this phone already. Portrait mode, action shots, cinematic video… it all works beautifully. Battery life is another area where the iPhone 14 absolutely delivers. I’m a pretty heavy user, and I still get a full day (and then some) on a single charge. No more mid-day scrambling for a charger or worrying about hitting 1% at the worst time. It just lasts, and I really appreciate that. One of the best parts, though, is just how safe and secure I feel using this phone. Between Face ID, built-in privacy features, and the emergency SOS capabilities, it feels like Apple is really thinking about what matters. I know my data is protected, my location can be shared with loved ones in an emergency, and the phone can even detect if I’ve been in a crash. That’s the kind of peace of mind that makes this feel more than just a phone—it feels like a lifeline, and as a parent and someone who’s always on the move, that matters a lot. And I have to say, the seamless integration with my other Apple devices is still one of my favorite things. Whether it’s AirDropping photos to my MacBook, responding to messages on my iPad, or syncing my AirPods in seconds—it all just works. It’s a little thing, but it makes everything in my digital life feel connected and easy. In short: The iPhone 14 (128GB) has blown away every expectation I had. It’s fast, beautiful, reliable, and packed with features that genuinely make my life better and easier. I’m so glad I got it from Best Buy, where the experience was just as smooth and satisfying as the phone itself. This phone deserves a million stars—not just five. And if you’re even thinking about upgrading, do it. The iPhone 14 is that good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter- she like it so much. The phone has a good speed, excellent camera even in darkness with good picture quality also comfortable in handling with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually really happy that I made the decision to make Best Buy my priority when it comes to purchasing electronics.I don't think that with Best Buy I would have a warranty with my first iPhone, but my first purchase was really satisfactory especially the team members welcomed me very well. It made me so happy I went back with a friend today, June 21st, to get an iPhone 14 like mine. So to finish, I can sincerely say that Best Buy is the number 1 reference in terms of electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! the size is perfect and the battery last me all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it, fast and loved the color I picked. Love the camera and the battery is really good, and the phone is not big which in my preference prefer than the pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most trusted place to buy electronic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hesitant to switch phone until my 12 mini got cracked. iPhone 14 has everything I need: price, storage, color, size. This shade of Blue look elegant in person, camera is perfect for this range of price. If you visit BestBuy regularly or register for price drop alert, you can get a really great deal on this. Time is limited for Iphone 14 still seal, brand new. So buy it before they're gone. My most valuable purchase of the year. It not only bring efficiency but buy me happiness

    I would recommend this to a friend
  • Pros mentioned:
    Color, Speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this iPhone 14 for my girlfriend as a birthday gift and she loves it. Works great and very fast. Also love how the phone is pink but also turns white sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    STEEP PRICE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone although a steep price point for the features it has, nothing crazy but great overall design. NO CHARGING BRICK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using my iPhone 14.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I really like the iPhone 14 . I read articles on it and message with it every day. I am looking forward to learning more about taking pictures with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Awesome phone, Great camera!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality, great speed, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Iphone 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. My daughter is going to love it!! She has a Iphone 11 but this one is better and very easy to set up It took about 10 minutes and Santa did great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    Iphone 14

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 exceeds expectations with its stunning display, lightning-fast performance, and impressive camera quality. A must-have upgrade for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the battery life. Lasts all day and night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and pretty color. Works good and haven’t had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 14

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Husband for christmas, he loves it 10 putta 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good iPhone everything I like how the phone was very smooth and aplicable to write and play games

    I would recommend this to a friend
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