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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1509 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,509 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iphone transfer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Phone works great. Transferring data from old iphone couldn't have been easier. Salesman was very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iphone Review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best phone yet. Battery lasts forever. Sleek design. Everyone loves how it looks on me. Amazing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is just incredible, no complain, I can do anything with my phone, I thank a lot best buy customer service because they did their best and I was really satisfied with their performance on helping me... Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife's first iPhone is easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone 14 for my wife for her birthday. She has previously used other brands of smart phones. She was worried about making the transition to an Apple product but has found the switch much easier than anticipated. She loves her new iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slight Upgrade 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Just upgraded from an iPhone 11 to a iPhone 14. My 11 was starting to get slower trying to update to current iOS updates and it was about time. I wanted to stay with the last phone with the lightning cable before Apple switched over to usb-c. It was the obvious choice for me and more budget friendly. Probably after the 14 craps out it will be time to switch over again. Very proud purchase. People at Atwater Village Best Buy were super helpful and I appreciated their assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple 14 I Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Apple SE with this model which has many more features and am entirely satisisfied with it's performane so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New I phone 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone 14 to my knowledge is far better than my old samsung galaxy A 12. The only trouble i am having is to down load the application of a certain airline so i can book my flight. Otherwise this is an investment for the future eventhough i am a new user.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much Longer Battery Life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 8 iphone to a 14 and am very happy. The reception is better; the battery lasts longer; better graphica and it wasn't difficult to learn the changes that anything new brings. Delight with the 14 - highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to invest in a brand new phone for my 8 year old and decided refurbished would be a better option economically. It works as if it were brand new. Kiddo didn’t even notice since it came in the standard box. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent device!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a present for my daughter. She absolutely loves it! The color, the size, the camera, etc. Its an excellent device like everything Apple does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new iPhone 14. It is a great phone and being yellow, it does not get mistaken at our family gatherings!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a excellent product, been open box does not change the functionality of it, and really looks like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & Natural

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone 14 for a little while now and I’m very happy with it. The display is bright and sharp, the performance is fast, and the battery easily lasts me through the whole day. The camera quality is excellent for everyday photos and videos. I upgraded from an older iPhone, and this feels like a big improvement. For the price I paid, it’s definitely worth it and I’m satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I really enjoy this phone. The battery life is great, the cameras are great. Overall 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to set up. I was able to switch over my phone without needing to go to my service provider

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Apple Iphone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Iphone12 and I'm very excited about my new Iphone 14. It was a very good choice for the money I spent. Its the same size as the 12 I previously owned. I prefer smaller phones so it was a great fit for me. The 14 have impressive action mode for steady video and improvements to the camera. I have excellent cameras for all my picture taking at work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone Feal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great with no problems setting up the transfer from my old phone through my carrier. Very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My iPhone – Thanks, Best Buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my iPhone from Best Buy some time ago, and I still look back on it as a great decision. The customer service was helpful and knowledgeable, and the entire process — from browsing to checkout — was smooth and stress-free. The phone itself has held up incredibly well, which speaks to the quality of the product and the peace of mind that came with buying from a trusted retailer like Best Buy. I also appreciated the competitive pricing and clear warranty options at the time. Even after all this time, I’m still very happy with my purchase. I’d definitely recommend Best Buy for anyone looking for a reliable place to get their tech.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect good price color perfect and works very good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone for New User

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone for my tween. It's quick and has access to all the apps he needs to connect with school and his friends. The camera has been great.

    I would recommend this to a friend
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