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Customer Ratings & Reviews

Your price for this item is $598.99
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The comparable value price is $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,594 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The ipone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and operates good it has never failed l like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall had great costumer service! From getting walked through products to getting a data transfer and information!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I will just help people around to bring smiles to their faces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience, I really enjoy buying at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed this upgrade! Phone works so well, definitely one of the best deals you’ll find on an iPhone. Customer service was also impeccable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great phone, used to have an Android. Need to get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, so far I love it… Though I’m finding there’s a lot of learning with this newer model. The product itself with the blue case is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a iPhone 6.The upgrade was worth the cost. I highly recommend the 14 and don’t see the need to buy a 15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good option 100% recommended The price could be a little lower but overall it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Gift24

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great deal that I ever got...! Thank you Santa!

    I would recommend this to a friend
  • Cons mentioned:
    Phone

    Rated 3 out of 5 stars

    No Phone Available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of problems with this phone. I am not a happy shopper. Also no way to contact the local store and speak to a live person!!! Best Buy needs to install a major phone system for its customers or they will stop shopping there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful employees

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in with a phone issue and was helped with solving my problem by both the Geek Squad and the phone department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Helpful team and good prices always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review at my time at best buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good shape and easy to pick up. Excellent gift and good costumer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good Very very Very very good Very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheapest price for me. I recommend it to get cellphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, just started randomly turning off when it’s fully charged. Hoping it’s a simple fix but it probably won’t be and I haven’t even had it a full year yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Protection you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the service I received when purchasing and getting everything transferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box - IPhone 14 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone condition is excellent so far. Good customer support by explaining various mobile option to the customer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid is extremely happy with her new apply phone

    I would recommend this to a friend