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Customer Ratings & Reviews

Your price for this item is $598.99
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Customer reviews

Rating 4.8 out of 5 stars with 1595 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,596 reviews
  • Rated 4 out of 5 stars

    iPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone !! Love it! Display quality 5⭐️. Camera is mid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m not sure I am happy.. this new phone has all the same issues as the XR I traded in. It’s very touchy, keys stick in”up” position, and my phone won’t open with face recognition… I have to type in my code EVERY time…

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPhone battery gave up and I have this as replacement, fast shipping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service by agent they didn’t match Apple price so bit misleading

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    product that I recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product, I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone! The phone fits great in my hand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone14: Always buy from Apple. Com Directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this brand new phone from Best Buy but it’s performance doesn’t feel like new, screen freeze some times, App lagging. Overall not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Same thing different thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same phone year over year I only buy a phone because I need a new one. Camera quality seems the same. It works it’s a phone but that is all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No issue with phone but with bestbuy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 32 iphone 14 and 1 iphone 14 plus for chirstmas gifts. Because I purchased these as gifts, I did not open them. My grandkids iphone 14 when we went to have them activated, ended up coming up as Iphone 13 but I had purchased them in advace so the time to return had past. Highly upset with Bestbuy. I would advise you check because they did the bait and switch as the box dont say which one you have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go to purchase an unlocked phone from Best Buy. But sad thing is that they don’t have T-Mobile anymore, and also it’s kind of annoying that you only get a discount for activating the phone right away. 

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kinda lagged when i tryed to open curtain apps and also when i used the key board it would hit the wrong keys and mis spell words i know i typed in correctly i didnt like it much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product looks good but atrocious customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks good, but Best Buy sent the wrong generic charging cable. Customer Support’s only solution was for me to go to the store to exchange the $3 cable or return the entire item. Not worth anyone’s time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acomplish what it was made for. Not the best the quality but its a good ítem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple meh :/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No change from iPhone 11, 12 or 13… ridiculously overpriced. Graphics subpar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    phone is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone is not good too much heat up all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than the other versions. Just more expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use. Not happy with the way it operates but someone younger probably won’t have any trouble.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont know what to say

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isnt a phone review as i have never recived my order . I ordered on Dec.20th 2023 . It was delayed 3 times ( low inventory) . Ive waited for a month , it got back in stock and they still failed to fulfill my order . I was forced to cancel . If i repurchase it wont be for the same price . Btw they actually charged my card for $738 for the phone . It was not on authorization hold . It was actual payment for item that never been shipped .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant get it to work ————————————11————————111111

    No, I would not recommend this to a friend
  • Cons mentioned:
    Phone

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage... They don't tell you that is doesn't take a sim card until you find out, return it and get charge $50 restocking fees.

    No, I would not recommend this to a friend