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Customer Ratings & Reviews

Your price for this item is $598.99
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The comparable value price is $629.99

Customer reviews

Rating 4.8 out of 5 stars with 1597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the iPhone 14 128GB's excellent camera quality, smooth performance, and long battery life. Many appreciate its ease of use, attractive design, and pleasant color options. The screen size also receives positive feedback. While some users wish for more storage, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,597 reviews
  • Cons mentioned:
    Phone

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage... They don't tell you that is doesn't take a sim card until you find out, return it and get charge $50 restocking fees.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where is my reward?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As member of Best Buy, why I didn’t get discount/ reward certificate and as Ist time buyer why I didn’t get 15% discount/ reward certificate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    this is not what I expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone gets quite hot when you connect it to charge and when you make long calls also the temperature rises quite high, I have taken it to support and the only thing they tell me is that it is normal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone 14 open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box was terrible I was so excited to get a new phone at a lesser prince and this open box phone had issues with receiving messages and did not have the option for group messaging and could not get it to work at all with the messaging in general Would not recommend open box anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Getting iPhone 14 online

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather just buy the purchase in person than online. The young lady at pick up stand was rude and not very friendly. Almost wanted to just walk away and cancel my order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy unlocked cell phones from best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unlocked phone they sold me didn't work with my carrier. When I came to return it they started to charge a restocking fee. When I complained the manager (Jola?) actually told me I should only buy phones from my carrier. She actually said to never buy a phone from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk got mine from Best Buy will never get another iPhone from Best Buy took them 25 hours at 5 hour increments to download my information from my old phone to my new. Which the phone still does not work correctly we are 72 and 78 years old and had to sit there for five hours while they tried to fix our new iPhone 14.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    purple electronic prescription device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessity but this stuff continues to get more expensive and we buy it like the addicts that we are

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    iphone 14 rules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new unlocked iphone 14 when the 16s were already out. I got a deal and did not have a choice of colors. However, I am VERY pleased with my phone and the service I received at Best Buy. Phone was SUPER easy to setup and connect to my existing cellular service. I don't like upgrading my phone and having to learn the new features, but it was surprisingly a painless transition. Phone is new as listed and works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO PRICE MATCH IN BEST BUY, BUYERS BE CAREFUL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone last month, after 3 weeks, there was $50 off, I contacted with bestbuy support and they said you had 15 days to have price match and we cant do price match. I had not even been a month yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is no long.I bought new iPhone 14,battery life limit to a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product meets the principles of universal design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a smartphone that meets the principles of universal design and makes my day to day life easier. This device plays a pivotal role in a variety of areas such as communication, entertainment, and productivity. The iPhone 14 can be used by a wide range of people, regardless of their physical abilities. The features of this device include voice control, screen readers, customizable settings, touch screen, voice commands, and stylus input. This smartphone gives you access to the web and endless apps that offer music, games, social media, and just about anything else you can think of! You can choose from 6 different colors and two different sizes of the iPhone, providing an array of options to choose from to suit your liking! The positive features of the iPhone 14 include their equitable use as they cater to users with different abilities. They offer flexibility in interaction with this device offering the ability to clearly convey information through visual, auditory, and haptic feedback. For example – when you get a notification, it can be felt, seen, and heard. This offers a multitude of ways to ensure the notification is received. Additionally, they offer processes like an automatic backup to ensure that your data and everything on your iPhone is protected and secured. Although this device comes with many strengths, all products have their flaws. The iPhone 14 can be quite expensive to purchase. It also consists of constant updates and changes in technology, which some users may find difficult and overwhelming to deal with. It also has a battery life that requires to be charged daily for heavier users. Rant or Rave: Overall, the iPhone 14 is a great example of a product that adheres to universal design principles as they offer a versatile and accessible experience that combines performance, design, and accessibility for a wide range of users. However, they could be improved with more affordable pricing and longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphoneeee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Apple iPhone , and it is midnight purple it works as it was made to . 9/10 just because it’s my second one . Screen protector very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy mama bear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my daughter’s birthday. She is so happy really good product. You cannot go wrong with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, great value price , strong battery, perfect phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered as promised and in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is really great, works very smooth, camera is really good. Great build and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Unlocked iphone 14

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as described, bought gor a present and tgey loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop and durable to use anywhere you want, i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 is a very reliable phone. For this price that it is right now, it is one of the best options for people transitioning out of lower tier iPhones.

    I would recommend this to a friend