Customer Ratings & Reviews

I was in panic mode when I entered Best Buy because I lost my phone, JK the manage on duty was quick to help me, we logged into my I cloud acct and entered lost phone added my number with message "Lost Phone please call." Well I purchased a new phone and today got a call that phone had been found. Thank you so much JK for all your time spend helping me, I truly appreciated it. Love my new IPhone 14 and now have an extra phone for my husband when he decides to give up his IPhone 8 and hope this never happens again. Thank you so much!!

The iphone 14 Is really fantastic and has enough power to last all day long on a single charge

This Apple iPhone is one of the best deals I ever brought great quality

First off i want to start off to say it was the best decison i made it’s amazing they price and everything but i really love best buy and how they work.

i love my iphone 14!! its the best phone ive ever had! i got tge 128gb because i needed more storage! this phone does not disappoint!

Had an Iphone SE second gen. Finally decided to upgrade and wow, big difference! Picture quality, changing between apps etc very quick.

I just love the color of this iPhone! Thanks Best Buy!

Great camera quality it perfect. Works excellent with my cellular provider as well.

AWESOME as crap really good working phone i love it alot I totally recommend

No cracks work perfectly fine i love the color to , pretty smooth phone , perfect conditions

Amazing phone and it was extremely fast and has a high processer

Perfect iphone its reallt great inlovenit and its amazing

I like it, really good phone. I wish i bought more storage.

Purchased online and received perfume. Store can’t refund. Customer service failed to do anything for two months other than waste time. Chargeback failed because they claimed the package looked like a phone was inside but it was perfume. At this point I either call the police for a further investigation but I am far too tired to worry about this anymore. So after losing $750+ with absolutely no help from Bestbuy and shipt who was in charge of delivery, I came here to rant in hopes that maybe I can prevent this from happening again to someone else and to let out my frustration and despair from my last online delivery. Never open your deliveries or store purchases without video proof of your contents. I nrver had to worry about this until now. I understand that the whole incident makes me look like someone trying to commit fraud but it’s up to you who you want to believe and I suggest it is not worth risking here. I for one cannot approve of a business that is saying that they sent a phone when I received perfume instead and further waste my time as they treat me as a fraud so that they cannot take responsibility for my purchase. So if this review is uploaded which I doubt, I say goodbye to bestbuy and I wish for your misfortune as I should at least be allowed to at the cost of a unopened iPhone.

Item as described, bought gor a present and they loved it.

I will definitely tell my friends about the great deals and great service

Ive always bought my phones here and they’re incredible. Workers are always on it and friendly.