Customer Ratings & Reviews

Good size and works well (much faster than my old 8). Cute color too!

It was ok a bit slow not what expected but it worked for a couple months until i got a new phone

Phones looks great and has been working perfectly!

My daughter enjoyed ths iphone 14 ,I'm happy i got it for her

I would recommend trying the refurbished phones they work very well. I’m very happy with it.

It’s the color I been wanting for forever and the phone is in flawless condition! I will definitely continue to buy my electronics from Best Buy!

Just like new, exelent product, just as described on the website.

Excellent phone I send it to my country Ecuador and the signal is perfect

I returned it cause when it got to my house, it didn’t work. It wouldn’t even charge.

Excellent product and quality. I liked the conditions of the product. Camara, 100% recommended color.

Excellent phone, about 3 invisible scratches and I highly recommend this seller!

Be aware of the return window, it may be shorter than you think. After less than 30 days of use, I began experiencing issues with the phone's display. I reached out to the marketplace seller for a return and I was informed that the return window had already passed. After that, I contacted Best Buy and apparently they aren't responsible for their sellers, because they couldn't help me either. I'll have to look into a charge back with my bank. What a pain. Battery life was also in the 80% upon purchase which isn't great.

Loved it was as good as a new phone and I’d definitely get refurbished phones as presents again

I purchased this phone from the open box section at Best Buy. This phone is in tip top shape, my son loves it.

Excellent refurbished, refurbished camera excellent, refurbished excellent charging , refurbished excellent 120 hertz

It arrived quickly and in very good condition, I'm satisfied with the product.

This has been perfect for a starter phone for my 12 yr old daughter.

Front camera is scratched up and blurry even though it was marked as in excellent condition

very great product in excellent condition. looked as if it was new and had no complications

Never buy refurbished phone! When I receive it looked great outside, but when I started to set it up, the touch screen was not responding (difficult to switch numbers to letters0, and it was making strange sound. I immediately initiated returned process and shipped it back the very next morning by FedEx. The seller received this IPhone on October 20, 2025, but hasn't issued refund as of today, October 27, 2025, in contradictory to written promise to do it in 2 to 5 business days. The bottom line, buy Apple products only new and directly from Apple.