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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the iPhone 14 256GB's excellent camera quality. Positive feedback highlights the superior camera and battery features as key strengths. Reviewers consistently praise the phone's overall quality and performance. The camera is frequently cited as a major selling point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The finest yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone as I have a physical handicap and when I fell this time, I fell hard down some stairs and broke my Motorola Stylus which had been a great phone and my favorite Android so far. But... I decided to return to fApple for this iPhone 14 and the excellent nigh on faultless way CarPlay works. Additionally, this iPhone 14 is much faster than any phone I have owned to date. I don't play games on my phone but I do send photos to family and friends and this iPhone 14 is, as I said, the fastest yet at this task. I may have to go back in as the screen protector now has a large bubble under it whereas when they first installed it at BB it had a very tiny one. Frustrating and not the fault of the iPhone 14. Highly recommended/ Yup. Trust me. I know what I'm doin' when I'm reviewin'!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great product. Great value.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable drive with fast capabolities, light weight. And i got it foe less than 50 bucks. Can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superb performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children and I always prefer I phone. It’s camera and battery qualities are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Fast processor, the great camera, and overall great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color and the phone is great and luckily hasn’t broken yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strinking 'Red" iPhone 14, love the new red.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 - Red (New Red... the 13 looked a little different) is a very striking red and was for my wife... She Loves it!!! as far as the 14 goes... the battery is noticeably longer lasting than the 13. Always loved the iPhones and love this one a little more... "You're gonna love it".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. I love the storage space because it's 4x what I had previously. The color (red) wasn't an issue for me, though it was all that was available at the time. Got an Otterbox to protect it and I'm good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dope purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cute phone pics were cute I loved the color I think there is a bigger option but I got this one I wasn't planning too but the guy convinced me

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone good camera will recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navy blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and I love the color. This is a dark, deep navy blue. Navy blue fans will find this just beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone from best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone! Purchase was smooth with set up buying directly from Best Buy. Great price in comparison to the Apple Store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service, great product, pleasant shopping experience. Myles was remarkable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iPhone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Love the features and ability to connect with others using this device. Great for woek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple- need we say more

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an apple need we say more- Best Buy great to work with always

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just a new iphone. Not better than prior version.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare with iphone 11. I like 11 more. 1. Picture: both without adjust camera. Actually, i don't know how. I took beach picture for my friend yesterday. same person, same position, same backgroud. iphone 11 looks she is 5'6'. 110lb. ihone 14 looks she is 5'3'. 120lb. (iphone 14 is accurate, but she doesn't like). 2. Size. iphone 11 is a little bigger than iphone 14. But iphone 11 looks smaller. I can out iphone 14 into iphone 11's case, still loose with gaps. I can't put ihpne 11 into iphone 14's case. Too tight to put in. 3. Battery: similar for 2 iphones -11 and 14. iphone 11 battery usage is more, i think only becasue i already used more than 2 years. To compare with my LG phone, I only open google GPS. Drived around 2x2 hours (round trip). My LG phone battery droped from 100 to 92. iphone 14 droped from 100 to 70. I already closed un-nessary backgroup apps. Only leave such as find my etc. Still, maybe backgroup app still used a lot?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    13 mini

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the size The 13 mini is great no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fun to operate!! Fun fun fun. !!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Lemon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst phone I have ever had. So many different issues to list, iPhone 14 is a good product, I just got a bad one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This is it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to provide high quality products. The baby blue color is so chic and sleek. I recommend this phone if your someone like me who came from an older iPhone or a SE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good excellent product , still learning features

    I would recommend this to a friend
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