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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the iPhone 14 Pro 128GB's exceptional camera quality and all-day battery life. Many appreciate its sleek design, easy-to-use interface, and vibrant display. Positive feedback also mentions the Dynamic Island feature and overall performance. However, some users noted the phone can get warm after charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 388 reviews
  • Pros mentioned:
    Battery life, Camera quality, Speed

    Rated 5 out of 5 stars

    IPHONE 14 PRO REVIEW

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 14 Pro features a sleek design, a 6.1-inch ProMotion display, and the powerful A16 Bionic chip. Its triple-camera system excels in photo and video quality. With 5G support, improved battery life, and iOS 16, it’s a top-tier choice, though its premium price is a downside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 14 Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite frankly, this phone is amazing. From the camera quality to the display I am in love. I wanted to get the Pro Max, however I felt that it would be too big to manage and I was right. This phone is the perfect size for me. Mind you I upgraded from an 11, so I’m still quite thrilled. Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent camera and snappy processor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about going into the Apple ecosystem since I've been an Android user for a while. But I was really surprised on how easy it was to switch over all of my accounts. The iTunes store has a great selection of media. The best feature of the phone by far is the camera. I was on vacation in California and I took the best photos I've ever taken on a phone. The image and video quality was stunning. I am seriously thinking of upgrading to the 15 pro Max since I am partial to a bigger screen and with the new hardware I can't go wrong. I hear the rumored specs for the upcoming iPhone 16 but the 15 will do just fine for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exceptional Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone itself has lived up to expectations, as an iPhone product which have all been excellent in my opinion, in the short time I have had this one, one week, it has performed excellent. The phone has been great, my only complaint is the brightness resets itself to a lower level constantly although I have "True tone" turned off. From what I've read this is for the phone to protect itself from overheating, but it is annoying as my old iPhones did not do this constantly. It has excellent battery life. However, I am a T-Mobile customer and I had a lot of problems getting the "unlocked" phone activated because it did not have an ICCID number. I called T-Mobile and they were initially unable to activate the phone without it. I then called the tech support through the seller/Bestbuy and the only resolution they could offer was a refund (which I appreciated the offer, but I wanted the phone to work). I then began to look on the internet and it turns out this is a common problem among "unlocked" phones (often "jailbroken") and that the carriers can activate them when you get someone with knowledge. I eventually was able to get an advanced tech support with T-Mobile who was able to finally activate the phone. In the future, the seller should note that this could be a problem and proactively offer some solutions for the buyer.

    I would recommend this to a friend
  • Pros mentioned:
    Dynamic island, Speed

    Rated 5 out of 5 stars

    iphone 14 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is super fast and the dynamic island is aswesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Greatest Phone And Easy Order Using Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad to have chosen this new iPhone 14 Pro after years of owning Android phones. My friend's iPhone 14 saved our rear-ends while navigating back roads on motorcycles in Colombia during bad weather using the Apple Maps app... probably because this Apple iPhone 14 series has GPS antennas for just about every type of satellite GPS floating around in space. So I owed Apple my appreciation by switching to iPhone/iOS from Android. I searched many sites before ordering this, and Best Buy's site was easy to navigate, and made ordering this phone a very easy endeavor... and going to the Best Buy store the very next day, and picking up the phone with my order number couldn't have been any easier. I don't regret this iPhone purchase from Best buy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone! Great cameras and the 120hz screen is so nice to look at.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    iTs appleTime!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well its apple! Great quality, Very fashion. Loved the Golden finish!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Iphone 14 pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone compared to my previous phone that is used

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Simply the best phone around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning camera. Amazing speed. Great looks. These are just among the few great properties of this iPhone. Definitely an upgrade over its predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 13pro awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I loved the color on it and the camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same style, few changes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s not too much to say…it’s another iPhone that physically looks and feels the same, but small little changes are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Color

    Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhone 14 and its color. Pictures are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPhone would recommend it to anyone that wants Apple IPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was perfect for the present generation with all the best features included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched so hard for the deep purple color, was about to give up bout Best Buy saved the day! So worth it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone would recommend it to anyone that wants a great iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved upgrading but battery life.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a iPhone seven on its last legs before buying the iPhone 14 Pro, love everything so far but the battery life. Since the launch date my battery capacity has gone down to 95%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This phone is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing I had the iPhone 13 pro before and this one really stepped it up definitely recommend for anyone looking for a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    E's Mobile Shop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone and color but as a cellphone store owner i keep a phone simple love the picture quality

    I would recommend this to a friend
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