Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the iPhone 15 Pro's camera quality, battery life, and ease of use. Many appreciate the improved performance and lighter weight compared to previous models, along with the new action button and USB-C port. Some users noted the phone's sleek design and considered it a significant upgrade from older iPhones. However, a few customers reported experiencing overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 235 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Worst Pro Device Ever

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been an absolute disappointment. I upgraded from an 11 Pro and the price tag on the new phones no longer makes sense. The battery life on the 15 pro is terrible and won't last even half of the day. It constantly overheats just by charging or with casual use. The camera system is good, but does not always produce great photos even when under ideal conditions. I love the color, but it wasn't worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphern 15 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade from 12 pro, though having to switch from lightning to usbc was costly. But thats up to you how you want to deal with that. Pictures are outstanding if you know what you are doing and know how to operate. Dynamic island be cool as heck sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Upgraded my IPhone 12 Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t necessary, but I wanted to upgrade from my Iphone12 pro. Basically same phone with a little more memory, faster processor and now the usbc port instead of the proprietary apple lightning port. I’ve upgraded my IPhone every 2-3 years since my first IPhone 3G. Very happy with Apple products and support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an iPhone XR before, and this was a needed upgrade. My new phone both works and looks great! Lots of new features, as well. I enjoy the battery life on this one. Before, I'd barely make it through morning to night. Now, I can do that using only 20% of the total life. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my phone since release day and let me tell you it has far exceeded my expectations. I upgraded from an iPhone XR to the iPhone 15 pro and it was a day and night difference. The camera quality on this phone is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most impressive parts of the phone are the feeling and the weight. The speed of processing is a delight to have. Highly recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Overall a decent phone

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the iPhone 11 pro its a decent upgrade. Battery life isnt as good as i had hoped it feels the same as my old phone and the camera barely feels upgraded still lacking a proper telephoto lens. It does feel very responsive and quick on every action and the action button is a cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Yet

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhones ever made feels so light in the hands and the A17 chip is super fast. The price was great too a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 3 out of 5 stars

    Depends what you are looking for it’s great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from always using my Google pixel phones to now having an iPhone and I mean to be completely honest I can completely miss my Google pixels, but this is a great phone. It’s easy to use. The battery is probably my favorite part. I can plug it in in five minutes later see it go from 10% to 41%.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the phone hate transferring carriers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the phone in general but been having such a hard time since I got my new phone and service to have old number from previous carrier work properly even though I did the transfer number and everything. Been a drag. But happy I was able to get my phone and deal through you guys! So thanks! Takes great photos and videos!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Products

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the new I phone 15. Great phone with amazing camera. Great selection of cases and phone screen protectors with great guarantees. Best Buy staff was the best at setting up and protecting my “investment”!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone 15

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and It was really easy to transfer my data from my old phone to my new one!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I Like It

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, good battery life , charges fast. haven't got the camera completely figured out

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A good choice

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice in the hand, camera looks really good and I haven’t had any functional issues. Pretty happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not necessary upgrade from the 14 pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several iPhones, including the original. Although I love the color of the deep purple iPhone 14 pro, it seemed glitchy and did not have the time to take to Apple to find out if it was a "lemon," so I traded it in. I like the aesthetics and feel of the slightly curved glass and frame edges of the 15 pro. It's feels more compact and modern, and reminds me of the iPhone 4 and X-- my favorites in form and function thus far. I just wish it came in deep purple. Con: Like the 14 pro, even with the phone locked, it opens up apps and gets warm while in my pocket. It does not get hot, but enough to notice. Otherwise, it functions more fluidly (due to the upgraded processor? probably, but so far the glitchy feeling is gone. Is/was it a necessary upgrade? No; however, the 15 pro feels like a more solid (even if lighter), modern device. Aside from the app opening, it functions well/less glitchy. People have already asked "is that the new iPhone" and want to hold it. I just wish it was available in deep purple.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    iPhone 15 pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It’s a massive improvement from the 11 pro I had. Much smoother operating system and very fast. Came the day it dropped like they said preorder would. Thanx Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone I can’t complain. It’s fast and the camera for picture taking can’t compare to older models definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Reliable iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 12 pro to iPhone 15 pro. Not much of a difference, but a nice reliable upgrade. Camera is noticeable better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good cell phone equipment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it is a high-end equipment, the definition of the camera, the sound of the speakers and more updates are excellent, it is highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 Pro: Love it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With every upgrade, my appreciation for iPhones grows. I love the ecosystem and seamless connectivity with my other Apple products like my MacBook Pro and iPad Pro. Features such as Keychain for passwords, iMessages, Notes, Photos, calendars, and reminders being available across all my devices make it unparalleled. I’m excited to see how Apple Intelligence will enhance my already amazing products.

    I would recommend this to a friend
Sponsored