Customer Ratings & Reviews

Brand new, never been opened! Would strongly recommend buying the iPhone 16 plus. It’s a present for my daughter. No issues, no scuff marks, no hassle. The best gift.

Great quick service. Came into Bestbuy to purchase an Apple phone. I was desperate as I had just ran over my phone I'd had since 2018. I needed an unlocked phone for easy transfer. The salesperson was very knowledgeable and immediately showed me several phones. After we discussed the phones and my needs, I purchased the iphone 16!

Love my I phone 16 , such up grade from I 8 my previous one! Has so much more capability and still learning how to use!

We all know that iPhone 16 hangs with some of the best in the market. The price sealed the deal for me.

Bought this with another phone. The deal was a for grabs very happy with my purchase.

People at lady lake were so helpful in selecting my replacement I phone. Also very courteous staff. My old Iphone (10 years) was in need of replacement. There knowledge was outstanding and very helpful in my understanding and selection. Thank so much….

I love it I never wanted to let go of my IPhone 11 but when I got this one I am proud to say this was the best purchase all year!! It’s slim the color is soooo pretty and it’s like a computer in your pocket! Please get it if you haven’t

I was using Iphone XR before using Iphone 16. I am using this for couple months, and here's what I've found: The camera is extraordinary and the battery stands long enough. I would highly recommend this Iphone!

The phone was in perfect shape, no scratches or anything and it works very well. The camera is great quality and the battery lasts.

this is the best offer i have recieved , just went to the store for a visit and one of the service personel offer me this phone.

The best purchase I've ever made, a great phone. I'm very happy. The phone is in excellent condition, absolutely everything.

Very happy with the phone, but want to mention the sals person, TJ I believe, was exceptionally helpful and knowledgeable, he makes Best Buy shine.

I bought the apple i16 and brought it home to download all my stuff from my previous phone only to find out on my last step that my phone carriers not compatible because the phone was LOCKED. The website said very plainly that it’s unLOCKED and compatible with all carriers! Best Buy’s website is misleading. If you have Visible from Verizon like I do your out of luck trying to carry over your service to the new phone.I spent over three hours going back and forth with Best Buy’s customer service and with visible support. Visible service will not carry over to any phones Best Buy sells . After over three hours visible told me to return it and go to an Apple Store to purchase it. I did and everything went fine with my purchase from the Apple Store. Sorry Best Buy your advertising is totally false on your website !!!!!

It’s worked really well when I needed to suddenly get a phone. Good clear camera. User friendly. Some neat new features

Product is great! Battery life is good and the processing system make it easy to talk, text, and conduct business all In your hand.

Very elegant design and great performance, bestbuy gave good deal on this phone

Love the teal color! Unlocked phone easy to setup for international travel. Great option for spare travel phone!

Amazing product, and at a good price, I liked that they had availability and variety of colors.

A huuuge improvement from my IPhone X. I’m really enjoying this new upgrade!

Store staff/tech was AWESOME... customer friendly, savy and professional