The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-70 of 70 reviews
Rated 1 out of 5 stars
Missing IPhone case annoyed customer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hey guys I wish I would be able to say somethin good but I purchased this case used and when it arrived I opened the box and there was no case. I get in customer support to talk to one of your representatives and he told me I would be getting a new IPhone 16 case. I waited until the date he sent me that he said I would be receiving the new case and then it never arrived. Then I get back and call Best Buy 2 weeks later what the deal was and I talk to a lady who said she was going to provide me with a new case. And while she was getting that she hung up on me. ONCE AGAIN I call again and finally a lady says she can get me a refund when in all reality all I needed was the case. So asked her if she could just order and new iPhone case for me and she said no and said all she could do is get me a refund. This has been an insanely long process and I am not happy at all. All I would like is a refund as well as a new iPhone 16 case. I am very disappointed and I usually don’t send these types emails or reviews but it was not fair to me to wait all this time and not get the case I was promised. Will not be shopping at Best Buy in the future until this problem is resolved
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case fits the iPhone perfectly and keeps the original design visible. The MagSafe connection is strong and works exactly as expected. It feels durable while staying slim and lightweight. Great protection without adding bulk.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The clear case definitely shows off the phone inside and remains clear and scuff-free over the past few months of use.
However, the sleek design of this case are a plus and a minus at the same time. While the simple lines of the case nice to look at, there are no features for grip onto. The case is smooth. Sure it comes out of your pocket when you want it to, but it also comes out of your pocket when you don't want it to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It slides off of surfaces and provides minimal protection if it falls. It’s easily charged on a flat surface charger and it looks nice because you can see the color of your phone.