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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 150 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 149 reviews
  • Rated 5 out of 5 stars

    Sleek, Fast, and Worth the Upgrade

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this phone. The design is sleek and lightweight, and it feels premium in hand. The display is bright, crisp, and smooth perfect for watching videos, scrolling, and everyday use. Performance has been excellent so far; apps open quickly, multitasking is seamless, and everything runs smoothly without lag. The camera quality is impressive, especially in good lighting, and it captures clear, sharp photos and videos. Battery life easily lasts me through the day with normal use, which is a big plus. Setup was simple, and transferring data from my old phone was quick. Overall, this phone delivers great performance, quality, and reliability. I would definitely recommend it to anyone looking for a dependable and modern smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone16 Plus! Pink!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great camera and the sound is awesome compared to another type of phone I had before. The size was perfect too. I haven’t had any issues with it so far. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new iPhone purchase. It was a gift for my girlfriend and she absolutely loves it. Customer service was excellent they found me exactly what I was looking for and I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 plus. Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design and great quality, battery life time is really good. But there is one thing I really like, and it’s the new colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my phone a day before the shipping date was so excited when I received exactly how it looks on the site and was able to get it activate it with my preferred carrier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 16 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new pink iphone!! The color pink was so cute im definitely happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fast speeds I love everything about apple I can link everything together my new year’s going great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPhone ☺️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so pretty I’m in love, camera is so nice and the staff was very helpful with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone. The phone is excellent quality; it is like having a mini computer in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know I’ll give this device a 10/10 because. The pink color is really pretty — not too bright, just soft and cute, and it looks even better in person. The phone feels fast and smooth when I’m using it, apps open quickly, and everything runs without lag. The camera takes really clear photos, especially in good lighting, and I like how easy it is to take pictures and videos. The screen looks great for watching videos and scrolling, and the battery lasts me pretty much all day with normal use. Overall, this phone looks good, works great, and feels like a big upgrade. I’d definitely recommend it if you want a stylish iPhone that performs well. And the service guy was really patient with me so shoutout to him too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Screen quality

    Rated 5 out of 5 stars

    iPhone 16 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the screen size and has a great battery life! Got a clear case to see the great green color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    16 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone and the color is pretty! Its not the newest iphone but works just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    iPhone 16 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life that often lasts well over a day. The Guardian Big, bright display ideal for video, gaming, and reading. PhoneArena Strong performance with Apple’s A18 chip and smooth iOS experience. The Guardian Ultramarine finish is distinctive and praised for vibrant color.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome Phone Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase on this Phone. Clear screen and great sound. Easy to message and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone replacement for my old iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my slow iPhone 11 to a 16 Plus. Speed and Battery life is night and day. I love this phone. I should have uprade while ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and excellent customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this purchase. The phone itself is excellent — fast, sleek, and very easy to use. The performance is smooth, the display is beautiful, and the battery life meets my daily needs perfectly. I would also like to especially recommend the Best Buy sales associate who assisted me. She was very professional, patient, and helpful, took the time to answer all my questions, and made the whole buying experience easy and pleasant. Great customer service makes a real difference. I highly recommend both the product and the service at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 16 Plus pink is praised for its beautiful, vibrant, almost fuchsia or cotton candy-like color that brings joy, though some find a subtle purple undertone; it offers great joy, lightweight feel, and perfect size for many users, but its 60Hz screen and standard AI features are drawbacks compared to Pro models, while features like the new Action Button and A18 chip with strong performance are positives, making it a delightful but standard upgrade for many seeking a fun, aesthetic, larger phone without Pro complexities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good deal of Iphone 16+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Battery can last longer time before charge than my Iphone 8. Got some discount at BestBuy for black Friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esim only (no longer use physical sim cards)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my sister-in-law which she goes overseas frequently. Had to be an unlock vs contract phone being that she can use different phone providers. I brought the same phone for my mother-in-law, so the setup is extremely easy however Iphone 14 and above are esim only (no longer use physical sim cards). Just do your research for esim before you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive battery life! Doesn’t make you worry about having a charger with you

    I would recommend this to a friend
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