Customer Ratings & Reviews

Great phone and great customer service when looking at the phone I neeeded

I love my iPhones 16 pro. It takes fantastic pictures

Love my new phone. Had some issues with ATT but got it resolved.

The camera quality is great compared to prior iPhones. My husband enjoys the side button to take you right to the camera. Love the color as well!

Best Buy is definitely the place to get your new cell phone and / or watch.. they have everything you need and the geek squad is fabulous getting everything transferred!! Love my cell, my Apple Watch and the accessories I bought !!!

I had an iphone 14 pro max, this new iphone actually has a better battery life, some extra cool features, the new ai actually helps alot

This is a very nice phone. The camera takes great pictures.

Battery life is great. Holds all day.. Does take awhile to get use to after having IPhone 7. I suggest before you leave the store get help with fonts and text sizes you are use too.

It’s a great phone! Love the new features like the motion sickness prevention.

I upgraded my iPhone XR to 16 PRO and it was easy to transfer all the info from my old phone to new phone and I love the new phone. Still depends for the tips of new phone to get more info.

Great upgrade phone. Just like my previous iPhone with a few extra features.

We have AT&T service and went to two different AT&T stores. One did not have the phone or watch in stock and offered to order it and the 2nd store did not acknowledge us at all while waiting so after waiting 20 minutes we left and headed to Bestbuy where we found both in stock and we're helped as soon as we walked in the door. We normally buy our phones and accessories from Bestbuy and will continue to go directly to Bestbuy from now on.

The guys that came to mount 3 TV’s were great! Ethan Morton-Gaught especially. They booth were exactly on time, performed the tasks in a timely manner. Best Buy needs more Geek Squad Tech’s like them !

Process was quick and easy. Paid online, walked in and grabbed my phone. Glad I didn’t have to sit and wait forever like you used to in store for them to watch you set it up

This phone phones pretty good compared to some other phones.

It now boasts a refresh rate of 120Hz, which is incredibly noticeable, and not to mention the impressive 8GB of RAM it has. The camera quality is simply impeccable.

We had an iPhone 6 that barely worked, this phone is a dream to use!

ATT sucks, phone is great though. Don’t use ATT guys.

Always amazed with Apple products. Love my new phone, it's features and camera

I have had the phone for close to 6 months now and I love the quality of it. I work in construction and design and the large screen allows me to view drawings on my phone clearly and make markups.