Customer Ratings & Reviews

Love my new phone it does so much more than my old phone. Photos are really good.

I bought this as a replacement for an iPhone 13. I purchased the previous phone, but it was time for an upgrade for a college student who needed more memory and RAM. She's quite happy with this phone.

Bestbuy associate spent hours helping me with upgrading my phone. We had several issues with phone carrier. Bestbuy associates spent hours helping get through this process. Very much appreciated.

I am really disappointed in this new phone. The pictures doesn’t seem as clear as my 10. It seems to over heat with charging and it almost seems it has too much stuff that doesn’t make it as effective .

So far besides the new up date this phone has been amazing

Great phone, pretty big upgrade coming from an 11.

The store associate really helped me out was tired of another provider I never thought I would be approved for credit card and I was able to get me my new iPhone 16 pro and I love it

Love our phones. I purchase new ones from Best Buy every so many years

What a great phone! Works really well and I love the storage space. It looks amazing as well.

The video camera flash does not light up when recording. The photos arrangement is more confusing.

Hated the color. It’s not gold, it’s pinkish. returned it.

I’m upgrading from a 13 Pro so it’s worth the upgrade even though all of the AI stuff is not available yet.

No issues with the 16 Pro. Battery is a good improvement over the 15 Pro. I would highly recommend it if you’re looking to upgrade.

I have been an iPhone user for more than a decade and this is the first time iPhone disappointed me. It drops calls and signals and constantly goes into SOS. Tried support etc. Nothing helped. It definitely has hardware issues. I am returning the phone sometime this week!