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Customer Ratings & Reviews

Your price for this item is $44.44per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 18 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 16 Pro Max 1TB, particularly its long battery life. Many users appreciate the increased battery capacity, which allows them to use their phones for extended periods without worrying about running out of power. The improved camera is also a highlight, with users praising its capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Battery capacity, Camera

    Rated 5 out of 5 stars

    Upgraded for the battery and camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a iPhone Pro Max version due to the increased battery capacity and the awesome camera. Definitely not disappointed. Very happy with my purchase. The new features for the camera are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery capacity, Camera

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally easy to use and does extremely well on battery life and the new camera is incredible and worth the upgrade

    I would recommend this to a friend
  • Cons mentioned:
    Apple dead end, No difference

    Rated 3 out of 5 stars

    Sad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple needs to come out with something better. Ever since Steve Jobs died there’s been nothing. I do get the new iPhones. It’s just an iPhone. There’s no difference between this one and the new one. I went from a 14 to a 16 which I still haven’t got yet, but I ordered some other iPhones with some regular iPhone pros can’t tell the difference. I did upgrade to the ultra watch 2. I like some of the features on that one, but I think that Apple finally is at a dead end.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery capacity
    Cons mentioned:
    System software crash

    Rated 5 out of 5 stars

    iOS 18.1 sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is outstanding. System software crash while activating phone. Returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and service is very lovely.. y’all should try and get it

    I would recommend this to a friend
  • Pros mentioned:
    Apple

    Rated 5 out of 5 stars

    Apple IPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple iPhone 16 Promax is great. I know you either like Apple products or you do not. So far I have not had anything negative to say about it.

    I would recommend this to a friend
  • Cons mentioned:
    Inconsistent service across stores

    Rated 2 out of 5 stars

    Lazy sales clerk that checked me out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier in the phone section refused to place the screen cover on my phone that I purchased at the time of transaction. Instead, he directed me to the GeekSquad that had a line of 5 walk in and 3 appointments. They were so overwhelmed, they could barely respond when asked if I could return to have it placed (not knowing if this was offered outside of the day of purchase). I went to another Best Buy and the cashier in the phone section had no issue applying it. Your lazy sales clerk had no one else in line at the Camelback store and returned to joking around with his work mates as he turned me away. Inconsistency in offerings across stores and the lack of engagement from home boi at Camelback deserves you two stars. Time to remind them of the definition of customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Lighter weight

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable image and brightness. Much more lighter than the 14 and 13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Apple delivered quickly and easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Android for 20+ years. I decided to try Apple and this phone is amazing. Very stable. Better than I s24Ultra. I love it. I bought it from BestBuy because they could deliver the 1tb Pro Max in 3 days, I was pleased with Best Buy, as usual, so I also bought the Apple Watch Ultra 2 titanium. Very pleased with Apple and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!!!! Buy a case for this phone so there’s no crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi 7 iPhone 16 PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in 12Pro for this 16 Pro Max. The size is just right. Not too big. We have Wi-Fi 7 with our NETGEAR Orbi router and this new phone has Wi-Fi 7 so it’s super fast. Also got the most memory at 1 TB so on top of the latest and greatest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The picture quality is amazing. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Product Origjnal I phone. I am very happy to get mine and it was arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phone !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always an android user, and I'm very happy to be an IPhone user after using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. It's fast and clear. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and phone altogether. It doesn’t get better than this. Can’t wait till they come out with AI update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good best iPhone ever buy it now and like thanks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Apple dead end, Camera button

    Rated 1 out of 5 stars

    Not worth upgrading at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the new stupid camera button and “Apple Intelligence” are terrible

    No, I would not recommend this to a friend