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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the iPhone 16 Pro Max 1TB for its exceptional camera quality, with praise for the incredible picture quality and brightness. The phone's outstanding battery life is another frequently cited positive. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent cell phone, with plenty of space and the best camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Apple review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, use it every day. No overheat. Battery good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally easy to use and does extremely well on battery life and the new camera is incredible and worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone works well. Takes great pictures and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16 pro max, is the best. We switched our phones and these are so much better the quality, better life, all the simple things it comes with like the camera button on the side, the phones work great, would recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my previous android over the new I phone. Is not user friendly. everything is over complicated. The screen is smaller then Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Apple delivered quickly and easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Android for 20+ years. I decided to try Apple and this phone is amazing. Very stable. Better than I s24Ultra. I love it. I bought it from BestBuy because they could deliver the 1tb Pro Max in 3 days, I was pleased with Best Buy, as usual, so I also bought the Apple Watch Ultra 2 titanium. Very pleased with Apple and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 13 years since I've had an iPhone from Apple. I am not disappointed at all with this device and the quality of it has been awesome. The quality of the camera is great for recording my baby daughter and I'm thinking of doing some content creation with this great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are liking the camera upgrade compare to the 13 that we had. Night time pictures are even better on this iPhone. We are also enjoying the ease of use for the camera button on the edge of the phone. App are comparable in loading and usage speeds, glad that was not a negative factor in this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable image and brightness. Much more lighter than the 14 and 13.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of my phones. I bought this phone as my personal favorite phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgraded for the battery and camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a iPhone Pro Max version due to the increased battery capacity and the awesome camera. Definitely not disappointed. Very happy with my purchase. The new features for the camera are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi 7 iPhone 16 PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in 12Pro for this 16 Pro Max. The size is just right. Not too big. We have Wi-Fi 7 with our NETGEAR Orbi router and this new phone has Wi-Fi 7 so it’s super fast. Also got the most memory at 1 TB so on top of the latest and greatest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Promax 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great phone so far. The battery lasts all day with normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 16 pro max . It’s amazing and everything the only thing I think and could be software issue when you go to the camera and it blackout on you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a iPhone 13 Pro Max to the 16 pro max and it was a big upgrade. Definitely worth the upgrade; money well spent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lazy sales clerk that checked me out.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier in the phone section refused to place the screen cover on my phone that I purchased at the time of transaction. Instead, he directed me to the GeekSquad that had a line of 5 walk in and 3 appointments. They were so overwhelmed, they could barely respond when asked if I could return to have it placed (not knowing if this was offered outside of the day of purchase). I went to another Best Buy and the cashier in the phone section had no issue applying it. Your lazy sales clerk had no one else in line at the Camelback store and returned to joking around with his work mates as he turned me away. Inconsistency in offerings across stores and the lack of engagement from home boi at Camelback deserves you two stars. Time to remind them of the definition of customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and phone altogether. It doesn’t get better than this. Can’t wait till they come out with AI update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item, and easy access to get iPhone in Best Buy..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The picture quality is amazing. Highly recommend

    I would recommend this to a friend
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