Customer Ratings & Reviews

I love the new design, the shape, the larger screen, the much longer battery life. The camera controls are just as amazing. All of the new features are so easy to use. The ability to erase and remove things from photos works awesome.

The iPhone 16 may not have one big knockout feature. But Apple's new iPhones find small and clever ways to bring a bit more speed and efficiency to our everyday lives, as I found during about a week of hands-on testing. Between the new Camera Control key for quickly snapping photos and adjusting shooting modes, the Action button for programming shortcuts, and the upcoming notification summary feature in Apple Intelligence, everyday tasks feel a little faster and less tedious on the iPhone 16 -- and not just from a processing power standpoint.

Its a great iPhone. If you are have iPhone 13 or below. The upgrade is worth it. It has faster processor and much better cameras. You'll definitely see the higher brightness and 120hz refresh rate of the screen.

This Item is soo well worth the purchase. The battery life in itself is amazing , so many different features. Getting into bestbuy themselves i feel was 1 of the best options i made the purchasing process was sooo easy and quick im sure to do it with my next purchase ! GET YOUR GIFT ! happy holidaysss !

First Pro Max so super excited with the bigger screen. If I’m being honest, the camera button is kind of gimmicky, it’s nice but going to the control center was never a problem. I do think the action button is better over the switcher, it has more options and it doesn’t get dirty.

I upgraded from a 13 Pro Max and I do not regret it. This phone is SO much lighter, and the screen is bigger. So far I’ve been loving it. Picked it up on release day. The desert color is beautiful as well!

had 12 pro max and this is so similar but with a better camera

I’m so glad I went to Best Buy to get my new phone! I’ve never been before because I usually get them from the Apple Store directly or go to my carrier, but this time, I went to Best Buy, which was the best decision I’ve ever made! I not only got my new phone, and they had all of the colors, but when I got it, they also gave me a 100-dollar gift card for the future, and it was Black Friday, too! I was in and out but also satisfied! Again, thank you so much, Andrew!! ❤️

Great phone great customer service fast and reliable

It’s a beautiful color and the camera is great and works wonderful

Perfect upgrade from IPhone 13 Pro Max. Way lighter and faster

My first iPhone from switching back from Samsung and I love it!

customer service from Rafe was fantastic, he aswner every question, we left ATT at 9:30 am and very unhappy how we got service so we went in best buy at 10:00 am and Rafe greeted us and left with two Iphones 16

Me encantó, es mi primer iPhone y en serio lo amo la mejor compra definitivamente

I had amazing service when trying to buy my new phone! They helped me get through the entire process, it was quick, easy and successful! Thank you to the Best Buy of Columbia!

Excelent buy iPhone 16 pro Max si the best phone. O am happy

Great service, love the quality of the product of the iPhone 16 max

Its a very nice product I enjoy this I phone I am happy.

Excellent phone and great customer services in the store

A def a big upgrade from 13 Pro Max still waiting on Apple to change the game…