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Customer Ratings & Reviews

$16.66/mo.
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 34 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the overall performance and ease of use of the iPhone 16e 128GB, noting that each model improves upon the last and that it is easy to navigate. Camera quality is another appreciated feature, with users reporting better photos compared to their previous phones. The positive customer service experience also stands out, with customers expressing satisfaction with their transactions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They Keep Getting Better & Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th iPhone, and Like Apple Says "They Get Better With Every Model"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPhone so there is a learning curve coming from Android products. It’s been a fairly easy adjustment. The phone itself has everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best upgrade ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone 16e 128GB! I am glad I got the 128GB

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    iPhone16e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transaction, would buy again for sure 100%. Very enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 4 out of 5 stars

    Great new phone and a very helpful employee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone and I am considering taking a class at Apple to get more familiar with it. The employee at Best Buy, I think his name is Jared, was super helpful. He really went above and beyond to make sure I got just what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    jm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate especially if you're not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPhone 16e 128GB - Apple Intelligence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Attractive. Fits in women's pocket. Nice colors.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 16se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic iPhone. Holds a great charge and is extremely easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Verizon Rep better than Verizon Store!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon store sent me to Best Buy! Greatest Verizon rep at BB transferred data from iPhone 8 to 16, it was a challenge with the battery threatening to die, old phone not processing info over to new phone easily. Thankfully, nothing lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone because it was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, always tricky to understand the new ways to access it after having my old one for so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Picked up in store. Once i turned on the phone it was already activated. Thank you best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not keep the phone. It should be thrown away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the overall buying experience being excellent had allot to do with Apple being a great product to begin with & then the sales person Sam was monumental in my understanding of which device would be a good fit for me. It was an easy transition from my old phone iPhone 7 to the new iPhone 16e.

    I would recommend this to a friend
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