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Customer reviews

Rating 4.8 out of 5 stars with 117 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 117 reviews
  • Rated 5 out of 5 stars

    Old cell phone to the new iPhone 17 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from an extremely old cell phone that was not functioning properly and I had trouble with the updates loading- apps were making the old cell slowly not function at all- I was nervous about upgrading to the most recent iPhone -an Apple iPhone 17 Pro -especially just days before a family wedding where I had planned to be able to take photos with my cell. I was pleasantly surprised I could figure out how the phone functioned and be able to use it right away. The bigger phone allows me to see better using it as well and the photos were great! I’m happy with the storage capabilities as well- no more issues. I’m comfortable with my decision to have purchased this high quality iPhone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service, Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service by Best Buy!!! Got me the phone super quick and easy I was in & out within 10 minutes. Would totally recommend making your purchases here! THANKS BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera, battery and 10/10 screen, the best iPhone in autonomy and performance, with the new A19 pro processor you will have all the power for video games, applications and have all the power in the OS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone. This phone has an incredible camera. It’s lightning quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    November at BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. (Perdy guud). Naam sayin. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I had a great experience doing the up next upgrade with Best Buy and AT&T! It was very fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! I love it, and Best Buy's service is very effective and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone who dis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade I was looking for and my girlfriend got it for me in my favorite color!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We iPhone pro 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically same size and weight of previous phone -buying for better camera and upgrades. 2nd customer service guy was great. Did a review on his expertise and knowledge already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing. Really great quality best photography ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice new phone with great features and speed and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Great Device!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone!!! I upgraded from the iPhone 13 Pro and I am completely satisfied. The phone display is buttery smooth and the screen size is the perfect size. Glad I went with this color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Built for performance and perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love my iPhone 17 Pro, everything about this phone is phenomenal. Camera and performance is amazing and outstanding

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay... Is it really worth $1200 ? you decide

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the XR, I do feel these phones are really really expensive. Protective cases that actually work are exceptionally expensive as well - the whole cell phone experience cost is enough to put you in the poorhouse. This will be the last upgrade till it either doesn't work anymore or the operating system can't be upgraded. The biggest negative I have with this phone after using it for about two months is the super hyper sensitivity of the screen, sometimes I feel like it has a mind of it's own spazzing out and doing what it wants. I think this is because of the larger screen size and the fact you have nowhere to put your hands without invoking some unwanted function. This is especially prevalent when handing the phone to someone else to see something on it, by the time the person gets the phone, whatever you want that person to see is long gone. There are too many functions integrated into the swipe and flick functions. Otherwise I like the phone... Jury is still out on the new operating system. Siri is still just as STUPID as ever, and she doesn't understand southern either. Siri also has this bad habit of cutting you off too soon, heaven forbid if you take breath while asker her something.... The camera function I feel is the best upgrade as I use it all of the time - so happy with that. Battery life I hope will be better than previous iterations of the iPhone. I'd like the nag screens for the addons to stop - don't need the extra expense to an already expensive phone to pay for the "apple" branded bloatware.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! Great advancements despite people saying not much has changed to the previous model there are tons of improvements to the camera, and just the overall quality of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 17 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need the best Apple phone you can buy, especially for high-end photo/video work, creative apps, or want the maximum lifespan from your purchase, then the iPhone 17 Pro is a strong pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a great phone. The new iPhone 17 pro takes beautiful pictures & the sound is very clear. The battery seems to last forever compared to my old 11 pro! I get at least a full day+ on a single charge researching & playing a few games! The service I received at the store was extremely great! The young gentleman who helped me was very patient with helping me try to resolve getting a new phone while not being able to access my 1 time pin sent by text to my black screened broken phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is amazing it is so powerful, has super good cameras, an amazing screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing Definitely upgrade from my iPhone 14.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than The iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the 16, this one has a vapor chamber which spreads the heat across the whole thing, keeping it much cooler. Battery life is improved and the phone never throttles due to heat.

    I would recommend this to a friend
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