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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 74 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the iPhone 17 Pro Max 512GB's overall performance, camera quality, and battery life. Many users appreciate the updated design and find the new A19 chip's processor speed to be exceptionally fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-74 of 74 reviews
  • Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean, great phone. Apple’s best phone yet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible phone amazing battery great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience I love new phone. Service were great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like the same phone just an updated camera. I don’t like the service area. It does cover every area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have iPhone which model is between iPhone 14 and 16, you don’t need to change…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 pro max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone would recommend this to anyone who is looking for an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and amazing camera quality. Don’t think twice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone this is my firts apple device and It’s doing great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPhone 17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at Best Buy and the Verizon rep was so very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone always great software. Apple kills it every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ffffffddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cool phone, but don't activate with VERIZON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone, but have literally spend OVER 20 HOURS on the phone with Verizon trying to sort out the trade-in. Verizon is a HORRIBLE option for service on this great phone, their reps will promise to call you back and never do. They'll hang up on you and not call you back. Their network is fine, but a HORRIBLE company to have to deal with. The Pro Max is a great update, but having to spend COUNTLESS HOURS with their worthless reps to get ANYTHING done take away from looking at this beautiful screen. If you haven't had to deal with their customer service, it's honestly hard to comprehend just how horrible of a company they are. I have a case ID number (356d0a) which NOBODY has reached back out to me like promised from over a week ago. Avoid activating on Verizon at all costs, as they don't deserve to have a single paying customer based on how poory you will be treated, lied to, hung up on and not even called back by supervisors after being promised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST BEST BUY STORE EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent literally 3.5 hours to find out that my new Phone was not set up. The manager came over and said he was sorry, but I would have to go to the VERIZON store to have it set—no offer to help or anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase a device online again did not honor the 1100 promotion they advertised

    I would recommend this to a friend
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