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Customer reviews

Rating 4.7 out of 5 stars with 978 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the camera quality, ease of use, and screen size of the product. Many appreciate its lightweight design and fast LTE capabilities. However, some customers express concerns regarding battery life and the product's cost. Other criticisms include the software and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 978 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    LOVE IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE THE IPHONE 5. MUCH FASTER AND LIGHTER THAN THE 4. TAKES QUALITY PICTURES

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE THIS PHONE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. I had an Iphone 4 before this phone and I loved it., but the Iphone 5 is even better. The battery lasts all day, unless your watching movies all day, but that will be any device since videos take up a lot of power/ battery life. I can use it all day texting, making phone calls, use apps, and be on the internet and it lasts all day. Overall, this Iphone is seriously the best one yet. I wont get another phone for a long time. There is nothing I would really want to add to this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    What can I say, it's an I-Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid phone. Best Buy experience was great. In addition to having the phone priced $50 off regular retail price, I also received another $50 gift card which was applied to this purchase due to a promotion for my phone line upgrade. Everyone who likes Apple knows the I-Phone and its capabilities. I do believe Apple is overdue to refresh the device to better compete with Android devices. At this point I do believe the Androids have more to offer than the I-Phone, but I hate switching everything over as I'm set with my Apple. Even with transfer software, I am still reluctant to losing my purchased apps and other features specific to Apple. Staff at Best Buy were excellent to work with as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and intuitive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use/add/change things on the phone. Before this I had a different phone that did not perform well with the internet. Everything I want is right there! One of my friends had an iphone and was shocked when I showed her the games I had installed! It truly is my pocket computer. The only thing, is I wish I had more time so I could take a class, I am trying to figure out how to print. I was the person who said "NO SMARTPHONES!" But boy was I wrong! My iphone is the best thing ever!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good phone that is easy for the beginner to figure out on their own. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Quick access to the internet. Apps make life easy (paperless). The camera is great...takes quality pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    improved iphone features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iphone 5 improves on the iphone 4. the camera, especially is much improved. the speed is also improved and appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    I love apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 5 , it's much better than the iPhone 4S. Bigger screen , very fast in everything even sending messages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone 5 is awesome. So much better than the 4s. I love the speed, video clarity and ease of use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE HAS BEEN WELL WORTH THE UPGRADE. THE NEW SIZE OF THE PHONE IS NICE AND IT IS LIGHTWEIGHT. GOOD BATTERY LIFE.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    The phone is fast. But it has soft ware issue .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast how every it seem to have lost quality as compared to a iPhone 4 . Battery life is better . Plugs are sweet . It chips very easy even in a life proof case it show sign of chipping as well as the seem to have software bugs all ready two update in a month and it still has issue with freezing and shutting down . Phone call don't always ring . Head phone sound quality is very good and very comfortable .i wish they would prefect it before releasing it . For the price tag of a out right buy it is not ready for the world unless its 199.00

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    The design of the phone is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a fantastic product that exceeded all of my expectations. Great picture quality, easy to use and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone 6 was the easiest phone upgrade i have done. store staff transferred contacts and photos- I finished the transfer by connecting to the cloud and back up, everything all there

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love Apple products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Phone is easy to use and the battery life is excellent compared to android phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth upgrading from an IPhone 4 - much nicer picture quality, display is larger, and it is much lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to handle, unlike a bulkier phone I just upgraded to this iPhone 5. I also love that I can now access all my e-mails under all my iCloud and me accounts from my iPhone without any hassle whatsoever, and love the convenience of being able to sync my stuff from my iMac to my iPhone, not to mention the retina display screen is fantastic, just awesome! Love the Apps too! Just love, love, love everything about the iPhone 5!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    love the bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new phone. Its very easy to use. And the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone. Easy to set up. The display is nice. And the camera take really great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone but no major changes from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhones! I only upgraded one generation from a 4s, so the changes weren't significant. No wows! No amazing new bells and whistles. I like the new smaller lightening charger, which Apple is going to with all its products, although there is added cost for new adaptors, car chargers and such. But I love the new thinner shape and larger screen, also the upgraded operating system is much faster. And finally, 4G LTE. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone I have owned. Much faster then my 4S and the bigger screen is a welcome addition.

    I would recommend this to a friend