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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 252 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and camera quality of this product. Many also appreciate the battery life and lightweight design, while some wish for a larger screen and expandable memory. Positive feedback frequently highlights the product's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-252 of 252 reviews
  • Rated 3 out of 5 stars

    Like getting my e-mails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price but for a apple brand battery always needs charging, sound is not GOOD AT ALL to low and still have to get to know more about it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution, screen cracks easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted 3 days before the screen cracked just from having it in my pants pocket. Best Buy tech told us this was a common complaint in reference to the 5c but Apple is doing nothing about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short battery life and eats up data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an Iphone for years and finally got it. Now after almost 2 months I can't wait to get rid of it to get an Android. Battery life is poor. Turned off everything I can think of to reduce data usage and I'm maxing my 2 gigs each month. I've never gone over 1.5 gigs a month and I haven't increased what I do with my phone. This phone is terrible. Do not buy. I think IO7 is most of the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damage on the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a bad place on the screen first thing that was noticed when the phone was opened. I can't believe that apple would let something like that out of their factory. That's what leads me to believe that it is refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    hated it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasted my money on the 5c. replaced it with the 5. could not feel the phone vibrate when a call or text was being sent. was unable to hear the voice of the caller during a phone call and the volume was turned all the way up. the color was not as shown on the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not what expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person did not tell me the voice mail was not compatible to transfer the message from a droid. This question was ask because of the importance of the message. Very unhappy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love My iPhone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me awhile to come around to iPhones, but now that I'm here….What FUN! Siri is great! (We have the best conversations!) I love the fact all I needed to do was hook up my phone to my MBP and all my contacts were (Magically!?!) on my phone! YAH! What ease! I had heard the camera was not of the best quality, but it does fine for me! Christmas pics of the family turned out great! (Low light and everything!) I listen to music all the time, with and without my earphones. @ first I was unhappy about not having a qwerky keyboard for texting, but 'speaking' my texts is just as fast! All in all, I am completely happy with my new iPhone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's holding up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already into year one with my 14 year old and she is doing a great job at protecting it and it is working really great for her!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ungraded from a Droid Razr Maxx to this phone. It was such a huge upgrade! I have loved it from the start. My old phone would freeze and take a very long time to load anything. The camera takes pictures very quickly where as the Droid would hesitate and I would usually loose the shot of my pets. This has been a great choice to switch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone and very easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything you need in a phone for the everyday person, businessman, college student, etc.... Tips is a great app helps for first time Apple iPhone owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iphone4 so this is a big upgrade for me. so far I love this phone so much,I love everything about it! The color is neon a pink. the picture doesn't do the phones justice. I have no problem with this phone! If your thinking about buying it I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart phone, easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use lots of storage space very responsive touch screen.

    I would recommend this to a friend
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