Skip to content
Main Content

Customer Ratings & Reviews

Model:
5S WHITE/SILVER
SKU:
2927228
Your price for this item is $299.99

Customer reviews

Rating 4.1 out of 5 stars with 35 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Rated 5 out of 5 stars

    Good and appriciatable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have one easy to use.nice to handle, looks pretty and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got for my mom and works like mine 7. I suggest you to choose at the Best Buy too bcz that makes me much more comfortable - good quality good seller!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy to use. I used to be a android user and just switched to Apple. Loving it so far

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    unlocked phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience from best buy.I paid the money for unlocked phone and i got a locked phone. Best buy customer service said contact Apple and find out which carrier is locked. Very weird experience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were good they know the product and the help us make a smart destination I will be going back for all my electrics there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially skeptical but it worked just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 2 out of 5 stars

    TRAP !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been at Best Buy in Atlanta last week and bought two iPhones 5s 32gb "contract free", I paid full price by them and the seller told me they were unblocked. But when I arrived at Brazil and tried to use the phones with a brazilian sim card it didn't work. I went to a store which sells sim cards and asked for help to solve the problem about the iPhones, but it was said to me that they are blocked and to that there is no way to unblock them. I've paid about U$1800,00 and I just can't use any Iphone. Now, i'm feeling like a fool, I have always been a Best Buy's customer, every time I go to USA I buy something at Best Buy and I had never felt disappointed before. I have tried many ways to resolve my problem, even called Apple Brazil and they couldn't help me, then I would really appreciate if you'd resolve my problem and help me to unblock my iPhones without paying an extra tax. I didn't recommend to brazilians buy this Iphone at Best Buy, I have been passing through this problems and nobody helps me !!! I need a answer, PLESE !! Yours sincerely, Domingos A. Cesar :.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good but there are better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife last december (2013). I really like it by then. Small, fast, good screen. However I`ve bought an Iphone 6 this year (2014) and it is much better. The size of the screen changes everything. I really like the Galaxys too, but Apple's OS is better than Android in my opinion. Easier to understand. Anyway, i recommend Iphone 6, unless size doesn`t matter to you.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 3 out of 5 stars

    Question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cellphone is really unblocked? I read a comment from a man who bought the phone and was blocked. I'm from Argentina.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great .Works perfect to me. The screen is small but it's good to bring.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 15 yr old daughter and she loves it. I dont like apple products but i gotta say this phone is durable my daughter breaks everything and this phone is still like new.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still using to this day, bought 2011, had 2 new ones since, but no money out of pocket

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a nice size, and works really well. Some of my family members chose not to upgrade to the 6 or 6s because they love this phone and the size so much. Ours are still working after 2+ years.

    I would recommend this to a friend
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    Phone is locked to US TracFone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to see this unlocked iPhone 5s to go on sale, and I bought it for my family. The phone was advertised as unlocked, but when I inserted a T-mobile sim card in, it could not detect it. I brought it over to Canada and tried my relative's Canada Roger Wireless SIM card (which is a GSM carrier), and it did not work either. Finally i took it to apple store and asked them if they can check if this is an unlocked phone. The genius bar supported took me that it's is locked to US tracFone. Sad and disappointed... i had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Question

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at the product details and it said it was not compatible with Verizon. What does this mean?

    No, I would not recommend this to a friend