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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,386 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I use it to text , make calls , take pictures and use apps. I had a galaxy s4 and I found it very difficult to navigate. I like the iPhone 5 much better it is simple to use

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great all in one phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is exactly what you would expect. While each phone has it's downside the iphone 5S is it's battery life. The drainage is not so bad that I can't stand it or want to take it back but it's noticeable. I am a tech nerd do I have already placed all the settings to maximize the battery life. The plus side to the phone is no longer having to enter a pin to unlock but just the natural placement of your thumb does it for you. There has been several crash issues but as with each past new iphone it will get fixed with an update soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the slim style of iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up graded from iPhone 4 because of a great Best Buy Offer. Like the sleek look of the white phone with silver. Easy to handle & see. Thumb print activation is quick but doesn't always work!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    I phone 5 s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better battery than its predecessors and has the retina screen which gives much better definition to the display screen. The processor seems faster and operates on 4G LTE system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Apple IPhone customer and I have had every IPhone since the very first one. This is another great product from Apple. The service between other apple products is almost immediate. The connection between other apple products is awesome. You can update all products at one time and save lots of time. The new system in this phone that allows you to update right from the cell phone is another great feature. You no longer have to connect to iTunes to get your updates. The picture quality is improving and looks wonderful. The things that this phone offers makes mylife a lot easier. I can do everything I need to from my phone. I am a proud IPhone carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 3 this 5S is much faster and has more features. The battery needs charging everyday my iPhone 3 every few days.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone does everything i need it to do and is easy to use. I would recomend this phone to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iphone 4s, i had no problem with it, but I'm so glad that I upgraded to an iphone 5S coz it is definitely a lot faster and so user friendly ! I love my new phone !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    High advanced iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan of Apple products, iphone 5S is new model, with spectcular speed, best phone on market for smart phone. Best pictures, slimmer shape , best value of price and best sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Execellet smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iphone 5s 100% recommend better than androids or windows phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for making calls and surfing web.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has good screen resolution, good sound on phone calls, picks up better signals from the same carrier in the same location than other phones, and solid internet browser. I would like for the battery life to be improved and the screen size to be slightly larger than its current size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent look and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and I love this phone. Great features especially excellent picture quality and slow motion video capturing. One thing I disagree about it is battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone. Much faster than iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! Battery life doesn't last as long as the iPhone 4 but I think that's because I use it more and the speed is faster.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect for day to day usage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 5s works great, however I really can't find much difference with the 4s. Yes the screen is bigger and it can show more apps and the camera seems to be the same as the 4s. The finger print lock is cool but really not functional for everyday use. Your finger needs to be placed perfect each time and the phone does not give you the option of how much time it takes to lock. It locks every time you use the phone, so I just use the key pad. Just remember that the 5s uses completely different chargers, so any chargers you got for the 4s and below are worthless. All in all it's a phone/camera/ipod and it does it's job well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Great improvement over the original 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen and sharp graphics. It is also ultra light weight so is hardly noticeable when your carrying it around. I like the unique gold color that I chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I no longer have to delete apps to keep all my family pictures which for me is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Looks awesome. Great pictures on it maple system is great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great new version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned every version of the iPhone I confided myself to be a technical expert. This latest release is a great step forward. The new processor teamed with an GPU makes this phone lightning fast. The thumb recognition is a cool new trick. In a world of passwords for everything it is nice to not have one more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Versatility in a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the bigger picture and clearer picture. Disappointed in the battery life and haven't noticed the quicker processing times. Siri is helpful and I enjoy her services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally switched to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this phone after having a Motorola Atrix HD. Love this phone! I especially like the integration between the calendar and map applications. Not only do I get a reminder that an appointment is imminent, I also get driving directions to the appointment!

    I would recommend this to a friend