Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 773 reviews
  • Rated 5 out of 5 stars

    Well built and reliable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried pretty much every phone out there. I always find myself coming back to the iPhone for my primary phone. You will not be disappointed by this phone. It is well built and it "just works". If you want want a reliable phone that always works, this phone is for you. If you want a phone you can customize very aspect of, look elsewhere. I do have one negative, it's not a hardware issue but a software... not all apps play nice with the new 64-bit processor. This will improve quickly as the apps are updated. I do not come across this issue often and it would not prevent me from purchasing/using this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone as I expected from Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my iPhone 4, and it is truly a great phone. I love the size and the way it feels in my hand. The fingerprint ID makes unlocking fast and simple. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone throughout the day on medium brightness. The battery doesn't last very long at all. I don't know if it is because of AT&T poor cell service or the phone uploads terribly slow. It is not much faster than my old iPhone 5. Which that phones battery was terrible too. Apple needs to work on upgrading the battery life on these phones like android has done. The speakers are not loud at all either. The one speaker on the bottom makes it hard to listen to a video without the speaker turned towards you and video turned away. The picture and camera quality however is perfect. No complaints on those features. And if you don't put a case on this phone you are making a big mistake unless you want to throw money down the drain. Apple will not cover any sort of damage that looks like it was dropped. Even with geek squad you have to pay the 200$ deductible if you drop it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use right out of the box.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for people who aren't totally into the high tech customization features of an android phone. This is my third I-Phone and have never had a problem with one. This one is by far the best. Quick response time and excellent picture quality. Can't go wrong if you want a quality, easy to use phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent photo quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone regardless of price, and by being on sale it was a great buy. All the great features without unnecessary programs which use too much memory. I would recommend this phone for anyone who wants top quality and ease of use. Apps work seamlessly and it never gets bogged down with virus issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my apple products and this is no different. Great upgrade, and friendly customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    BEST IPHONE EVER! I LOVE THE IPHONE 5S!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD AN IPHONE SINCE THEY CAME OUT, I UPGRADE EVERY YEAR AND THE IPHONE 5S IS NO LET DOWN. I LOVE EVERYTHING ABOUT THE PHONE FROM THE CAMERA TO ALL THE EXTRA LITTLE GADGETS LIKE THE FINGER PRINT SCAN! IT'S AN AMAZING PHONE AND YOU WILL NOT REGRET GETTING IT! GO NOW AND PICK ONE UP!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple for Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iphone. Upgraded from iphone 4 so it was much needed. Phone is light and processes faster. Battery has been good but I am always on it so I can say how good it is been.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really light- even compared to the 5C. The camera is really good especially compared to the 4S

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    excellent product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The features of the phone pertain to the essential needs. Sleek design and great camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it says it's great I however got the Samsung s4 and have some problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to it a little disappointed that my contacts were not transferred

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Apple product as always.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment with the iPhone 5S. I love my apps and the fact that everything from my 4 was on the cloud and so easy to download on my 5S.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    After download from the cloud everything has been

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4S. The download from the cloud took too long but thankfully it was available. I wish the battery lasted longer. I am a low to moderate user as in cell phone stand-by 80-90% so the battery usually needs a boost in the evening. What if I was a heavy user?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. It's a great phone. It's not a huge change but it's faster and the camera is a significant upgrade over previous models. The fingerprint scan sometimes doesn't work I'd recommend scanning your thumbs several different times so it's more apt to recognize you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my phone. Love this version of iPhone. Probably my favorite yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Apple iPhone, so of course it's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    very good web surfing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact size very durable faster web surfing better picture quality and quick charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying my self one had to purchase one fro a friend that fell on love with my phone. Would buy another one if I had to

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Phone for Apple users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like iPhones, there's a lot to like with the iPhone 5s. The fingerprint sensor works amazingly well. Very fast and seamless. Great camera. All the other iPhone goodies you are aware of, just better.

    I would recommend this to a friend