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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 773 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade especially with Best Buy's promotion for money back on my old phone. The new iPhone 5s has been working great for me. Just glad there was one more left when I went to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect size and weight, good sound, nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this product I dislike. I am a big fan of apple products and I think this is there best smart phone yet. They continuously get better with each new version. I really like the sound quality and the camera on this particular product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. It has a very nice camera. Images are very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I'm slow, it's fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 5 happy years with my 3GS. Didn't buy the 4's or early 5. Finally my iphone started to show it's age and needed to be retired. The 5S is really a terrific piece of equipment. And it's lightning fast. I'm still discovering something new every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone, the first being a 4s. The upgrades in the 5s are nice, better picture quality and battery life. Still retains the friendly user interface. I can't imagine using a different phone; this does everything I need it to do and more.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic phone ... highly recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhone and they just keep getting better. This phone's speed and clarity are a big improvement from my iPhone 4. I also really like the Touch ID functionality. I use it to access my phone, as well as make iTunes and App Store purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone. Appreciate the music/radio function. Sometimes an awkward shape/size. Doesn't fit in pockets, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Slim, fast, light, quality pictures, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fast, versatile, smarter than first generation, safe, finger print recognition which helps to keep information safe and from thefts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable. very happy with the purchase. thanks for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Apple products, there products are the only ones I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5s is reliable and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of iPhone is one of the best cell phones on the market. It is not just a reliable but fun mobile device with lots of features. Thousands of itunes apps are available to customize the phone and help bring more fun in your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a great new phone. Overall the call quality thanks to ambient sound cancellation and new features like the fingerprint sensor work flawlessly. Some might prefer a larger screen, but it hasn't mattered to me. The other option was the Galaxy S4, which also looks like a great phone, but thus far I've been unhappy with Android OS becoming sluggish after about 6 months of use. That issue may have been corrected by now, so you probably can't go wrong with either phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones glad we upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service thanks best buy! Quick and efficient setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it for Black Friday sale......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what we purchased for and was easy to learn to use

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's everything Apple promised it would be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few weeks now and I love it! The quality of the retina display is amazing and it is lightning fast compared to my iPhone 4. This is definitely worth upgrading to!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A big step forward from the 4 -> 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the 4 -> 5s and of course saw a dramatic change in screen and processing power. Since i also use this for work - I appreciate that the fingerprint scanner can override the 4 digit passcode I am required to have for email.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. It takes awesome pictures and video, including a wide array of functions. Great call connectivity as well as LTE speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a great Best buy deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the best buy deals on apple products and phone works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am enjoying and using my iPhone 5s a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartphone. Since my iPhone is so easy to use, I am using it a lot more than I thought I would. It is convenient to check my e-mail. Sometimes I hit a wrong letter so I really appreciate the auto-correct feature.

    I would recommend this to a friend