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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 773 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What else would u expect from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had to replace my old iPhone which was basic in nature, didn't really think I needed finger print scanner technology or SIRI, but it adds to ease of use and its just plain cool stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely would recommend this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an android phone before. Frustrated over short battery life, especially when traveling. Also, I find the operating much easier to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even with iPhone 6, still a great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the iPhone 6 out, this is still a REALLY good choice and now an inexpensive one! If you have people who are new to smart phones or looking to add lines to your plan for family members, this is a really good choice. It brings the best of Apple (as of last year) and for only $99 (some carriers might even give it for free depending on promotions). Again, definitely recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my iphone 4s, the 5s is superior in every way. Faster games/apps, sharper screen. Great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone just keeps getting better. The camera in particular is noticeably improved. All of the new Siri capabilities are actually useful, and the voice dictation is amazingly accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is everything I had hoped for. Much faster than my older iPhone, with dramatically better graphics and performance, The HD video is almost as good as that of my digital SLR.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone. Much better than my old 4s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone. It's much lighter than my old 4s. It's battery life is much better too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone for my son. The case as well.he's 13 and he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    just love phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 5se . Everything I want in a phone. The camera is great. Lovecface time with my friends and family. Over all I love the software, would never got back to any other phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The phone is great, plenty of gigs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great overall. When I'm out in town I get great service, but in the house I get no bars. Had to by a microcell tower, now I get 5 bars. picture quality is great, streaming is fast with the LTE and the new headphone are really comfortable. I recommend this phone (I phone 5s) to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is an excellent product. I am able to back it up, make changes, receive and send emails, keep track of a lot of information in a small package that fits in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple outdid themselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, improved battery life and processing speed. Multi tasking is a much welcomed addition.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Go get two!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an iPhone, it was a no brainer going from 4S to 5S... Do it Hansel!!! Can wait for my next upgrade... Where are my points!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 iPhones now 3 5s the only real draw back is the battery life. I'm constantly on y phone and many times I have to recharge it. Other than that the phone is all that and more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Gray iPhone 5s when I upgraded my daughter to my iPhone 4s. So far, so good! There are probably a lot of functions I haven't figured out yet but I'm getting there!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality smart phone with unlimited app supply. An all-in-one pocket phone/computer. High trade-in value with my previous iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pruduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone 5s after my iPhone 5 was stolen about a month ago. I like it, but if the price on the iPhone 5 is dramatically better than on the 5s, I would go with the 5. The battery life is supposed to be better; I haven't noticed it. The browsing speed is also supposed to be better, which I also have not noticed. This could be because I had to cancel my contract and switch carriers to get a new phone for a decent price. The call quality seems worse, but I'm definitely blaming that on the new carrier. The only difference I have really noticed is the Touch ID, which I do like. I feel like it makes keeping my information secure much less of a concern.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast operations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift to upgrade from a 3gs. The 5s is far above the 3gs in speed and function. I'm sure that Apple will continue to improve on this course in the coming years.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish the screen was bigger and there was better contrast on the keyboard and icon so I could see it better, but the rest of the phone is great. No troubles and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best iPhone so far! The camera is far superior to the earlier phones. Would definitely recommend! Great battery life! Got a great sale price too! A+++++++++++++

    I would recommend this to a friend