Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,386 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use right out of the box.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for people who aren't totally into the high tech customization features of an android phone. This is my third I-Phone and have never had a problem with one. This one is by far the best. Quick response time and excellent picture quality. Can't go wrong if you want a quality, easy to use phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She got the gold model. She loves it! She doesn't find it too different from the iPhone 5. Had it not been on sale at Best Buy she wouldn't have bought it. But it is a nice phone and she hasn't had any problems. Processor is fast. Screen is bright. Overall a nice phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent photo quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone regardless of price, and by being on sale it was a great buy. All the great features without unnecessary programs which use too much memory. I would recommend this phone for anyone who wants top quality and ease of use. Apps work seamlessly and it never gets bogged down with virus issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 5S does not disappoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the iPhone does not disappoint AT ALL! Everything about it is so easy to use and set up. I love the new fingerprint sensor. Fun to use and show off. The camera takes amazing photos and videos. What's not to love about apple products. Great item to buy for friends and family for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my apple products and this is no different. Great upgrade, and friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my apple products and this is no different. Great upgrade, and friendly customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great phone as expected. Back prone to scratching

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job with a laser fast phone. The phone is extremely responsive. It is interesting to see how experience is impacted with just speed. Wish there were more hardware features added other than just a fingerprint sensor. More in line of NFC etc.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The quality I've come to expect from Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has produced another winning phone in the iPhone 5S. It is a pleasure to use. The fingerprint security works remarkably well. Calls are clear and pictures are exceptional. The ease of using the my iPhone 3 kept me coming back for the 4S and now the 5S!! Can't wait to see what's next!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    BEST IPHONE EVER! I LOVE THE IPHONE 5S!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE HAD AN IPHONE SINCE THEY CAME OUT, I UPGRADE EVERY YEAR AND THE IPHONE 5S IS NO LET DOWN. I LOVE EVERYTHING ABOUT THE PHONE FROM THE CAMERA TO ALL THE EXTRA LITTLE GADGETS LIKE THE FINGER PRINT SCAN! IT'S AN AMAZING PHONE AND YOU WILL NOT REGRET GETTING IT! GO NOW AND PICK ONE UP!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really light- even compared to the 5C. The camera is really good especially compared to the 4S

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I'm glad I traded up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's noticeably faster than my 4s, but not earth shattering faster. Fingerprint scan is easy to set up and easy to use. I wasn't going to trade up to the 5s, but I'm glad I did. I find Siri to be the most impressive improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, her first smartphone. Very easy for her to use and she loves it :D

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    excellent product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The features of the phone pertain to the essential needs. Sleek design and great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this iPhone. I've had every iPhone & by far this is the best one. It looks great, feels nice, runs much faster than the previous model, & the finger touch is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple for Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new iphone. Upgraded from iphone 4 so it was much needed. Phone is light and processes faster. Battery has been good but I am always on it so I can say how good it is been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it says it's great I however got the Samsung s4 and have some problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to get used to it a little disappointed that my contacts were not transferred

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Apple product as always.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disappointment with the iPhone 5S. I love my apps and the fact that everything from my 4 was on the cloud and so easy to download on my 5S.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A small step up from my iPhone 4s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 4 cell phones have been iPhones because for me, they are easy to use. My last one was a 4s and there is not much difference between that and my new 5s. I do love the fingerprint security! I also realize this phone will support more advanced apps. I would like to see Apple provide a way to add memory. I would have gotten a larger memory 5s, but the price was prohibitive. Overall, a really nice, easy to use phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to be back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been with iphone for 4 years, 3gs & 4s, loved both. Decided to try something different, 1st a Galaxy Note 2, then a Galaxy S4. They were great phones, I am not one to bash one or another, they are all very good. For me personally I missed a smaller phone, since Best Buy gave me such a good trade on my S4 I went for the iphone 5s. Didn't want to try the new larger iphones. With the latest ios update and the improved typing (like that on the Galaxy) for me it's the perfect device. While everything is great with my new iphone I am particularly pleased with the battery life, it's much better than I remember.

    I would recommend this to a friend
Sponsored