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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 773 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My First iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is great because of how thin it is and how light it is. Air Drop provides awesome functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really LOVE this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5S is a great phone. Good sound quality, takes nice pictures and Siri and fingerprint lock are great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iphone, works great no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better screen and retina display than previous iPhone 4s. Running speed is faster and runs smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great upgrade from my iPhone 4. The new processor and iOS 7 make this the Caddy of all smartphones.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    What I expect from an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I get the battery life apple lists but wish it was a little longer. When I'm on calls I have to hold the phone just right for the speaker to pick up my voice. Other than that great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpler set-up, learning uses, long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 yrs. with a 3G I-phone, I love my I-5S' voice texting, adjusting font size, brightness, contrast, etc for my eyes' benefit. Battery life is double what other phones get. My only problem sometimes is getting "Tones" to be loud enough to overcome road-noise (I travel a lot). Best Buy's low price guarantee really worked for me too on this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The call quality is great and the camera is much better than my old phone's was.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good update by apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like the speed upgrade from the 4s I hade previously, but everything else is only a modest upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's my first new IPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes great quality pictures! The sound is clear, it sounds like you're in the same room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price! Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to spend lots of money on a phone. So I don't upgrade or replace my phone until it's absolutely necessary or I see a really good deal. In this case it was the latter. I caught a great after-Christmas sale on the iPhone 5s at Best Buy and am so glad I did. It's a great phone that meets my needs. No complaints. Great price. Works for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this IPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way all my old IPhone information can be transferred to this new IPhone. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new iPhone5S. It is a little thinner and sleeker. I like the way it feels n my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded from iPhone 4 and love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, intuitive. You can do just about everything from the phone. Definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My phone does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone, the service at best buy was great. I use my phone alot for social media.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love apple and the 5s is the best ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, light weight and very functional as any apple product..... Love my iPhone 5s....

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my new iPhone 5s and cannot think of anything I don't like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As much as I generally hate Apple I love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out the Galaxy S4 after 4 years with iPhones and found that the iPhone really is the best phone for what I do most. Way better battery life than the Galaxy. While I don't generally mind a challenge, I appreciate having a phone that I don't have to fight against to do what I wanna do. I will miss the swipe-type of the android phone but it's a small price to pay for everything I do like about the iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products and the 5s is no exception. My only real complaint is battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a step up from the iPhone 4 that I had previously. Great features and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Upgrade from Iphone 4S!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is much faster than the iphone 4s! It is a must if you are looking to upgrade.

    I would recommend this to a friend