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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,386 reviews
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    very good web surfing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact size very durable faster web surfing better picture quality and quick charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying my self one had to purchase one fro a friend that fell on love with my phone. Would buy another one if I had to

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    After download from the cloud everything has been

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4S. The download from the cloud took too long but thankfully it was available. I wish the battery lasted longer. I am a low to moderate user as in cell phone stand-by 80-90% so the battery usually needs a boost in the evening. What if I was a heavy user?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. It's a great phone. It's not a huge change but it's faster and the camera is a significant upgrade over previous models. The fingerprint scan sometimes doesn't work I'd recommend scanning your thumbs several different times so it's more apt to recognize you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another great Apple product! With each new iPhone, it just gets better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded my phone. Love this version of iPhone. Probably my favorite yet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Apple iPhone, so of course it's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like the bigger screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got a good deal. I like the bigger screen. I haven't found all the settings yet, like how to have my email setting to delete on swipe instead of archive. That was the first thing I looked for and still haven't found it. Other then that it's a nice upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    LOVE MY NEW GOLD 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new phone is so much faster than my iPhone 4. It works great and keeps me organized. I don't know how I could get along without it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPhone 5s from BestBuy and went back to complain about the battery but they told me that many people had this issue. I believe it is a software glitch and am just going to wait it out until the software comes out. Overall great PRICE. Thank you BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product - as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good in low light. The fingerprint reader is the reason I bought this new model. The new golden color is also sober and great. Last but not the least, the apple store is a plus point for all iPhones - everything you need - from utility to past times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Phone for Apple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like iPhones, there's a lot to like with the iPhone 5s. The fingerprint sensor works amazingly well. Very fast and seamless. Great camera. All the other iPhone goodies you are aware of, just better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps getting better and better. Great phone. Best buy makes everything easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade especially with Best Buy's promotion for money back on my old phone. The new iPhone 5s has been working great for me. Just glad there was one more left when I went to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most $$ for a trade in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to trade in my old phone was so easy and it saved so much time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iPhone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Fastest iPhone so far, no issues what so ever and the finger id protection is awesome!! Only downside I just got this and the 6 comes out soon

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone. Appreciate the music/radio function. Sometimes an awkward shape/size. Doesn't fit in pockets, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, great hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone with a great hardware. There are a ton of apps available.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect size and weight, good sound, nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this product I dislike. I am a big fan of apple products and I think this is there best smart phone yet. They continuously get better with each new version. I really like the sound quality and the camera on this particular product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very easy to use. It has a very nice camera. Images are very clear.

    I would recommend this to a friend